Loan Consultant II — Customer Experience & Lending

Lendmark Financial Services LLC; Leesburg (VA); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

Quarterly Incentive compensation

Comprehensive benefits package

Job summary

Lendmark Financial Services in Leesburg, VA seeks a Loan Consultant II to deliver exceptional customer experience while offering personal loan solutions. The role focuses on building a customer base through sales, loan extensions, and merchant referrals; success depends on creating a positive customer experience, achieving monthly goals, and maintaining compliance.

Key responsibilities include greeting and assisting office visitors, processing payments and loan closings, preparing reports, and

Qualifications

• High School Diploma or GED from accredited institution.
• 2-4+ years consumer finance or related experience.
• Cash handling, computer skills, and strong communication.
• Ability to work with minimum supervision.

Responsibilities

• Greet, assist and solicit individuals entering the office; record information obtained
• Process payments, distributions, loan approvals; approve loans up to established lending limits, complete loan closings
• Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch
• Actively market all branch products and services to individuals.

Skills

Customer service skills

Excellent communication skills

Cash handling

Computer skills

Ability to work with minimum supervisi

Education

Associates or Bachelor’s Degree

High School Diploma or GED

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services in Leesburg, VA seeks a Loan Consultant II to deliver exceptional customer experience while offering personal loan solutions. The role focuses on building a customer base through sales, loan extensions, and merchant referrals; success depends on creating a positive customer experience, achieving monthly goals, and maintaining compliance.

Key responsibilities include greeting and assisting office visitors, processing payments and loan closings, preparing reports, and