Loan Consultant I — Personal Finance & Customer Experience

Lendmark Financial Services LLC; Front Royal (VA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Holidays

401(k)

Life insurance

Long-term disability

Tuition assistance

Employee assistance program

Critical care

Auto insurance

Home insurance

Pet insurance

Other insurance

Job summary

Lendmark Financial Services in Front Royal, VA is seeking a Loan Consultant I to deliver exceptional customer experience while offering personal loan solutions. The role centers on building a customer base through sales, loan extensions, and merchant referrals.

You will actively market branch products, handle daily loan processing, verifications, and reports, and ensure accuracy and compliance as you meet monthly goals in a fast-paced office environment.

Qualifications

• High School Diploma or GED from accredited institution.
• 0-2 years consumer finance or related experience
• Cash handling; computer skills; customer service skills
• Ability to work with minimum supervision
• Excellent communication skills
• Proficient working knowledge of Microsoft Windows, Excel and Word Applications

Responsibilities

• Greet, assist and solicit individuals entering the office and calling by phone
• receive and process credit and employment verifications, and record information obtained
• process payments, distributions, make recommendations regarding loan approvals
• approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face to face communications with customers.
• Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
• Actively market all branch products and services to individuals.
• Perform all other duties as assigned by management.

Skills

Customer service

Cash handling

Communication

Computer skills

Excel

Word

Education

High school diploma or GED

Associates or Bachelor's degree

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services in Front Royal, VA is seeking a Loan Consultant I to deliver exceptional customer experience while offering personal loan solutions. The role centers on building a customer base through sales, loan extensions, and merchant referrals.

You will actively market branch products, handle daily loan processing, verifications, and reports, and ensure accuracy and compliance as you meet monthly goals in a fast-paced office environment.