Loan Consultant I: Customer Experience & Sales

Lendmark Financial Services; Greenville (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

Lendmark Financial Services seeks a Loan Consultant I in Greenville, NC to deliver exceptional customer experience and provide personal loan solutions. The role focuses on building a customer base through sales, loan extensions, and merchant referrals, with emphasis on accuracy and compliance.

The position requires a High School Diploma or GED, 0–2 years in consumer finance, cash handling, and solid communication.

Qualifications

• High School Diploma or GED required; advanced degrees preferred.
• 0–2 years in consumer finance or related experience.
• Cash handling, computer skills, and strong customer service skills.
• Ability to work with minimal supervision and meet monthly goals.
• Excellent written and verbal communication skills.

Responsibilities

• Greet, assist and solicit customers entering the office and by phone.
• Process payments, verify information, and support loan approvals within limits.
• Prepare reports, maintain records, and operate a branch cash drawer.
• Actively market branch products and services to customers.

Skills

Customer service

Communication

Cash handling

Computer skills

Independent work

Education

High School Diploma or GED

Associates or Bachelor's Degree (preferred)

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services seeks a Loan Consultant I in Greenville, NC to deliver exceptional customer experience and provide personal loan solutions. The role focuses on building a customer base through sales, loan extensions, and merchant referrals, with emphasis on accuracy and compliance.

The position requires a High School Diploma or GED, 0–2 years in consumer finance, cash handling, and solid communication.