Loan Collection Clerk I

Jimmy Jazz; Pikeville (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

Community Trust Bank in Pikeville, KY is seeking a detail‑oriented loan collections clerk to support the establishment and maintenance of collection files and related documentation. The role requires a high school diploma, 6–12 months of experience, excellent communication skills, strong PC skills (Word and Excel), and notary public credentials.

You will perform file preparation, notices, affidavits, regulatory checks, and other duties to ensure accurate collections procedures.

Qualifications

• High school diploma required.
• 6–12 months of experience preferred.
• Excellent oral and written communication skills.
• Excellent PC skills with Word and Excel.
• Notary Public credential preferred.
• Ability to operate necessary equipment.

Responsibilities

• Apply charge off on bankruptcy recoveries.
• Schedule public sales, prepare notices and auctioneer agreements, prepare repossession affidavits and titles.
• Prepare accounts for suit.
• Process accident and health checks applying to payments if account is charged off.
• Copy and distribute commercial and installment past due reports.
• Type various collection and legal letters and special dictated letters.
• Update collection system when necessary.
• File needed documents.
• Ensure all actions performed are in compliance with government regulations and organizational policies and procedures.

Skills

Communication skills

Excel

Word

Telephone skills

Notary Public

Equipment operation

Education

High school diploma

Tools

Word

Excel

Job description

• Location 50 Weddington Branch Road,Pikeville, KY, 41501,United States
• Job Category Collections, Banking, Customer Service
• Employee Type RFT
• Required Degree High school

Contact information

• Name Human Resources Department
• Phone [phone]

Description

SUMMARY: Performs a variety of clerical duties related to the establishment and maintenance of loan collection files and documentation.

JOB RESPONSIBILITIES

• Apply charge off on bankruptcy recoveries.
• Schedule public sales, prepare notices and auctioneer agreements, prepare repossession affidavits and titles.
• Prepare accounts for suit.
• Process accident and health checks applying to payments if account is charged off.
• Copy and distribute commercial and installment past due reports.
• Type various collection and legal letters and special dictated letters.
• Update collection system when necessary.
• 8 . File needed documents.
• Ensure all actions performed are in compliance with government regulations and organizational policies and procedures.

SKILLS/KNOWLEDGE AND ABILITIES/EXPERIENCE

• Position normally requires a high school diploma plus such practical knowledge and skills as would be learned on the job.
• Over six and up to twelve months of experience.
• Excellent oral and written communication skills.
• Excellent PC skills with working knowledge of Word and EXCEL software.
• Excellent telephone skills.
• Notary Public.
• Ability to operate necessary equipment.

WORKING CONDITIONS

• Works in a production oriented atmosphere. Environment may be noisy.
• Works under regular supervision based on demonstrated proficiency in carrying out assigned responsibilities.

The above statements are intended to describe the general nature and level of work to be performed by personnel assigned to this job. This information is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this position.

Requirements

Candidates may be subject to the following screens: Credit Check, Drug Testing, and Criminal Background Check

Summary

Community Trust Bank offers a competitive benefits package including: Medical, Dental, and Vision Insurance; Company paid Life Insurance; Paid time off, and Holidays; Short Term and Long Term Disability; 401K and ESOP.

Additional Information

• E-Verify Work eligibility confirmed via E‑Verify