Loan Administration Specialist

Shore United Bank; Waldorf (MD); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Paid parental leave

Education assistance

Employee stock purchase plan

Job summary

Shore United Bank is seeking a full‑time Loan Administration Specialist to support the bank's lending portfolio, ensuring accurate loan servicing, monitoring, and documentation. The role collaborates with Credit Administration to maintain regulatory compliance and risk management, while responding to customer inquiries and supporting portfolio management.

The position is based at Shore Bancshares locations in MD with full-time, non-exempt hours, typically Monday–Friday, and the compensation

Qualifications

• 1 year experience providing excellent customer service in a fast-paced environment.
• Strong professional communication skills.

Responsibilities

• Monitors and invoices Letter of Credit annual renewals.
• Maintains records of borrowers' financial statements and covenants.
• Prepares monthly and quarterly reports.
• Ensures loan servicing and documentation comply with regulations and internal policies.
• Responds to customer inquiries to support portfolio management.

Skills

Customer service

Communication skills

Education

High school diploma/GED

Job description

Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you.In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals.

Shore United Bank is hiring a full-time Loan Administration Specialist to join our team. The Loan Administration Specialist is responsible for supporting the operational integrity and ongoing administration of the Bank's lending portfolio by ensuring critical loan servicing, monitoring, and documentation processes are completed accurately and efficiently. This role supports the Credit Administration and lending functions by facilitating compliance with regulatory requirements, internal policies, and risk management standards while maintaining the accurate flow of information across departments. Serving as a key operational support partner, the position helps ensure that lending activities are properly monitored, documented, and maintained throughout the life of the loan. Through collaboration with internal stakeholders and responsiveness to customer-related inquiries, the role contributes to effective portfolio management, sound credit administration practices, and the overall success of the Bank's lending operations.

What You'll Do:

A detailed list of job duties includes (but is not limited to):

• Monitors and invoices Letter of Credit annual renewals.
• Maintains records on borrower's financial statements by logging receipt, requesting financial statements, and follow ups with obligors.
• Maintains records of covenants/financial indicators by logging receipt of testing verification, requesting Credit or Lender involvement, and follow ups.
• Monitors asset-based loans. Receives draw requests and required reporting documents to ensure that loan advances are within approved advance rate limits. Periodic requests of required financial reporting documents for active lines of credit.
• Coordinates the monthly renewal process for small lines of credit by receiving, reviewing, and updating information on the renewal reports, gathering the required approval information., and forwarding the final report to the necessary departments and people.
• Initiates review of various segments of loan portfolio. (ie. Automated Approval Monitoring and Rate Resets)
• Monitor and obtain critical loan deficiencies that are 90 days past due.
• Review and obtain necessary documentation for non-originated commercial loans.
• Prepares various vital monthly and quarterly reports.
• Review Borrowers' insurance claim checks, and decision as to whether the funds will be released to the Borrower or monitored by the Bank.
• Assists in preparation for loan review and bank examinations.
• Demonstrates compliance awareness by completing all required regulatory and compliance training (e.g., BSA, CRA, ECOA) on or before deadlines, and actively supporting all policies, procedures, and practices that promote risk management, safety, and regulatory adherence. Consistently demonstrates the Company's core values and principles through behaviors, actions, and decisions.

Location:

• Shore Bancshares Headquarters - 28969 Information Lane, Easton, MD 21601
• Westgate Building - 200 Westgate Circle, Annapolis, MD 21401
• Waldorf Branch - 3035 Leonardtown Road, Waldorf, MD 20601

Position Type/Expected Hours of Work:

• Full-time.
• Non-exempt.
• Days of Work: Monday-Friday.

Required Education and Experience:

• High school diploma/GED equivalent.
• 1 year experience successfully providing excellent customer service in a fast-paced environment.
• Strong professional communication skills

Compensation:

• The pay range for this position is $23.00 to $30.00 hourly.
• Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer.

Company Benefits:

• Join a family- and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work.
• Comprehensive benefits package for full-time, permanent employees including health, dental, vision, company-paid life insurance, mental health well-being, company paid short-term and long-term disability, and much more!
• Paid parental leave
• 401k savings plan with up to a 4% company match
• Employee Stock Purchase Plan
• Education Assistance
• Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
• Opportunity for growth and advancement
• Paid training program and continuous training sessions throughout the year on various topics
• Generous paid time off and paid sick time
• Community involvement opportunities

Employment offers are contingent upon the successful completion of a pre-employment screening, which includes a background check, credit check, verification of employment history, and any other screenings required for the position.

Shore United Bank is an Aff­irmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.