Loan Acquisition Specialist: Grow Customer Credit Solutions

Jobtome; Ironton (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial is hiring for an on-site role in the United States. The position emphasizes multitasking, customer care, and effective communication across channels including phone, email, chat, and in-house systems.

The role involves guiding customers through loan processes, offering tailored solutions, and supporting the life cycle of loans with compliance. The ideal candidate has a High School Diploma or GED, with preferences for experience in sales, collections, or customer service, and

Qualifications

• High school diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask effectively to meet service demands.
• Exceed customer expectations with empathy and results.
• Develop and maintain customer connections throughout the loan process.
• Manage loan lifecycle, including collections, in compliance with laws.
• Engage with customers via phone, email, chat, and in-house systems.
• Demonstrate drive to achieve goals.
• Explain loan options and insurance products to customers clearly.

Education

High School Diploma or GED

Job description

OneMain Financial is hiring for an on-site role in the United States. The position emphasizes multitasking, customer care, and effective communication across channels including phone, email, chat, and in-house systems.

The role involves guiding customers through loan processes, offering tailored solutions, and supporting the life cycle of loans with compliance. The ideal candidate has a High School Diploma or GED, with preferences for experience in sales, collections, or customer service, and