Loan Acquisition & Solutions Specialist

OneMain Financial Group; Vanderbilt (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off (15 days per year)

Paid sick leave per local ordinance

11 paid holidays

Paid volunteer time (3 days per year)

Job summary

OneMain Financial Group is hiring for a role focused on delivering exceptional customer service throughout the loan lifecycle. The role emphasizes multitasking, empathy, and proactive engagement with customers to present tailored loan solutions and maintain compliance.

A path to leadership roles is highlighted through robust training and incentive programs. The position is on-site in Vanderbilt (PA) with standard business hours, occasional extended hours including Saturdays.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement to meet branch goals.
• Develop and maintain connections by engaging customers through loan process with tailored solutions.

Skills

Multitasking

Communication

Empathy

Goal oriented

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring for a role focused on delivering exceptional customer service throughout the loan lifecycle. The role emphasizes multitasking, empathy, and proactive engagement with customers to present tailored loan solutions and maintain compliance.

A path to leadership roles is highlighted through robust training and incentive programs. The position is on-site in Vanderbilt (PA) with standard business hours, occasional extended hours including Saturdays.