Loading & Customer Service Pro for Pro/Garden Center

Lowe's; Mechanicsville (VA); Híbrido; USD 21.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health, Dental and Vision insurance

Life and Disability insurance

Paid vacation

Tuition assistance

Parental and family-building benefits

Descripción de la vacante

Lowe's in the United States is seeking a Customer Service/Loader role to assist customers, locate and load merchandise, and support checkout and order fulfillment. The job covers safety practices, stock replenishment, and accurate loading for both Pro and Garden Center scenarios.

The role emphasizes quick responsiveness to customer requests, management of stock levels, and safe operation of store equipment. Training on power equipment and spotter use is provided.

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Ability to obtain sales related licensure or registration as may be required by law.

Responsabilidades

• Provides SMART customer service through Lowe's customer service policies, procedures, and programs.
• Assists customers with locating, selecting, carrying, and loading merchandise while responding promptly to customers and associate questions.
• Supports checkout, fulfillment, and customer assistance needs throughout the store.
• Pulls, stages, and prepares customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely and effectively to move, stage, and load merchandise.
• Maintains in-stock conditions by down stocking and replenishing merchandise as needed.
• Supports large order fulfillment while maintaining product quality and accuracy.
• Collect carts and help maintain clean, organized, and safe work areas inside the store and parking lot.
• Identifies and reports safety hazards, theft, and security concerns to management and/or Asset Protection.
• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler).
• Communicates all stock, special order merchandise, product features, application, warranty, and Lowe's program information to customers, while responding knowledgeably to customer and employee questions and providing project guidance when needed.
• Follows all Lowe's safety policies and procedures, including proper use of power equipment, spotters and safety devices
• Performs additional duties as assigned

Conocimientos

Computer experience

Retail tech experience

Educación

High school diploma or GED

Herramientas

Smartphones & tablets usage

Descripción del empleo

Lowe's in the United States is seeking a Customer Service/Loader role to assist customers, locate and load merchandise, and support checkout and order fulfillment. The job covers safety practices, stock replenishment, and accurate loading for both Pro and Garden Center scenarios.

The role emphasizes quick responsiveness to customer requests, management of stock levels, and safe operation of store equipment. Training on power equipment and spotter use is provided.