Loader & Customer Service Specialist

Lowe's; Erwin (NC); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Lowe's is seeking a Loader to provide exceptional customer service and support in loading, staging, and fulfilling customer and contractor orders. The role spans both Pro and Garden Center responsibilities, requiring safe operation of power equipment and strong teamwork.

Responsibilities include assisting customers, maintaining stock, and ensuring accurate loading while upholding safety standards in a busy retail environment.

Formación

• 6 months computer experience required.
• 6 months retail technology experience required.
• Licensure or registration as may be required by law.

Responsabilidades

• Provide SMART customer service following Lowe’s policies and programs.
• Assist customers with locating, selecting, carrying, and loading merchandise.
• Support checkout, fulfillment, and customer assistance needs throughout the store.
• Pull, stage, and prepare customer and contractor orders accurately and efficiently.
• Use power equipment and store technology safely to move, stage, and load merchandise.
• Maintain in-stock conditions by down stocking and replenishing merchandise as needed.
• Identify and report safety hazards, theft, and security concerns to management.
• Operate store equipment as needed for specific roles and departments (e.g., Zebra phone, copiers, CCTV).
• Communicate stock and product information to customers and employees, offering project guidance when needed.
• Follow Lowe’s safety policies and procedures.

Conocimientos

Computer skills

Retail tech experience

Licensure eligibility

Educación

High school diploma or GED

Descripción del empleo

Lowe's is seeking a Loader to provide exceptional customer service and support in loading, staging, and fulfilling customer and contractor orders. The role spans both Pro and Garden Center responsibilities, requiring safe operation of power equipment and strong teamwork.

Responsibilities include assisting customers, maintaining stock, and ensuring accurate loading while upholding safety standards in a busy retail environment.