Load Coordinator

Steelcase; Litchfield Park (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

Steelcase is seeking a detail-driven Logistics Coordinator to coordinate inbound and outbound freight, ensuring on-time shipments from our distribution centers. You will manage multiple loads, adapt to changing priorities, and communicate with carriers, drivers, and warehouse teams to resolve issues.

Primary duties include monitoring dock activities, reviewing shipping documents, and implementing contingency plans for delays.

Qualifications

• High school diploma, GED, or equivalent experience.
• Experience coordinating transportation, shipping, warehouse, distribution, or logistics operations.
• Experience communicating with carriers, drivers, warehouse teams, and cross-functional partners.
• Experience managing multiple priorities in a fast-paced operational environment.
• Basic proficiency with Microsoft Excel, Outlook, and Teams.
• Experience working with warehouse management, transportation management, or ERP systems.
• Ability to work the scheduled shift of Monday through Friday, 5:30 AM to 2:00 PM.
• Ability to make decisions and resolve operational issues in a time-sensitive environment.

Responsibilities

• Coordinating inbound and outbound freight schedules to ensure on-time shipment and receipt of materials.
• Managing multiple loads simultaneously while adjusting priorities to support changing operational demands.
• Communicating with carriers, drivers, warehouse teams, and leadership to provide updates and resolve transportation issues.
• Monitoring dock activity, equipment utilization, and labor resources to maintain efficient freight flow.
• Reviewing bills of lading, manifests, shipping documents, and system transactions to ensure load accuracy.
• Responding to freight delays, missed appointments, and operational disruptions by implementing contingency plans and minimizing service impacts.
• Analyzing transportation and operational metrics to identify bottlenecks and opportunities for improved efficiency.

Skills

Carrier coordination

Multi-tasking

Communication skills

Microsoft Excel

Time management

Problem solving

Attention to detail

Education

High school diploma / GED

Tools

WMS

TMS

ERP systems

MS Office (Excel, Outlook, Teams)

Job description

Company DescriptionJob Description

Do you thrive in a fast-paced distribution environment where every decision helps keep freight moving on schedule during first shift operations?

Do you enjoy coordinating with carriers, drivers, and warehouse teams to solve problems and adapt quickly to changing priorities?

You'll Support Meaningful Work By:

• Coordinating inbound and outbound freight schedules to ensure on-time shipment and receipt of materials.
• Managing multiple loads simultaneously while adjusting priorities to support changing operational demands.
• Communicating with carriers, drivers, warehouse teams, and leadership to provide updates and resolve transportation issues.
• Monitoring dock activity, equipment utilization, and labor resources to maintain efficient freight flow.
• Reviewing bills of lading, manifests, shipping documents, and system transactions to ensure load accuracy.
• Responding to freight delays, missed appointments, and operational disruptions by implementing contingency plans and minimizing service impacts.
• Analyzing transportation and operational metrics to identify bottlenecks and opportunities for improved efficiency.

Qualifications

Minimum Qualifications

• High school diploma, GED, or equivalent experience.
• Experience coordinating transportation, shipping, warehouse, distribution, or logistics operations.
• Experience communicating with carriers, drivers, warehouse teams, and cross-functional partners.
• Experience managing multiple priorities in a fast-paced operational environment.
• Basic proficiency with Microsoft Excel, Outlook, and Teams.
• Experience working with warehouse management, transportation management, or ERP systems.
• Ability to work the scheduled shift of Monday through Friday, 5:30 AM to 2:00 PM.
• Ability to make decisions and resolve operational issues in a time-sensitive environment.

Desired Skills and Experience

• Experience using Warehouse Management Systems (WMS), Transportation Management Systems (TMS), or ERP platforms.
• Knowledge of transportation operations, route planning, carrier management, and freight tracking.
• Experience reviewing bills of lading (BOLs), manifests, and shipping documentation.
• Understanding of receiving, shipping, cross-dock, and dock flow operations.
• Knowledge of freight classifications, trailer capacity, and load utilization principles.
• Experience analyzing transportation, labor, or operational performance metrics.
• Strong problem-solving skills with the ability to respond effectively to changing priorities and operational disruptions.
• Strong communication and relationship-building skills when working with carriers, drivers, and cross-functional teams.

Additional Information

At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. If we can make the application process easier through accommodation, please email us at [e-mail].