LMS Training & Onboarding Specialist

Genentech, Inc.; Holly Springs (NC); On-site; USD 77,000 - 144,000; Full time

Benefits offered by this job

Relocation benefits

Discretionary annual bonus

Job summary

Genentech, Inc. in Holly Springs, NC, seeks an LMS Coordinator to lead the New Hire Orientation, manage site onboarding, and maintain training curricula, guides, and records for compliance and efficiency. You will drive system improvements and support audits.

The role requires a Bachelor's degree and 2+ years in project coordination or course facilitation; strong communication; hands-on LMS administration; and GMP awareness to ensure accurate documentation and user adoption.

Qualifications

• Bachelor's degree and two years of related work experience in project coordination or course facilitation.
• Strong interpersonal and communication skills across all levels of the organization.
• Excellent written and verbal communication with a customer service mindset.
• Knowledge of GMP requirements as they relate to LMS and regulatory compliance.
• Hands-on LMS experience administering or supporting an LMS platform with curricula, sessions, and assignments.

Responsibilities

• Lead the Holly Springs New Hire Orientation (NHO) program and manage site onboarding curricula.
• Document and improve LMS training processes, data entry, and training record corrections with stepwise instructions.
• Troubleshoot LMS inquiries, partner with stakeholders to resolve or escalate issues.
• Maintain knowledge of LMS features and support change management for new capabilities.
• Participate in community practice meetings to share information and solve system problems.
• Support internal audits and regulatory inspections with training and compliance records.
• Drive continuous improvement in LMS performance and digital learning initiatives.

Skills

Interpersonal skills

Written and verbal communication

Organization

Project coordination

Course facilitation

GMP knowledge

Education

Bachelor's Degree

Tools

LMS administration

Job description

Genentech, Inc. in Holly Springs, NC, seeks an LMS Coordinator to lead the New Hire Orientation, manage site onboarding, and maintain training curricula, guides, and records for compliance and efficiency. You will drive system improvements and support audits.

The role requires a Bachelor's degree and 2+ years in project coordination or course facilitation; strong communication; hands-on LMS administration; and GMP awareness to ensure accurate documentation and user adoption.