Training Specialist, Holly Springs

Genentech, Inc.; Holly Springs (NC); On-site; USD 77,000 - 144,000; Full time

Benefits offered by this job

Relocation benefits

Discretionary annual bonus

Job summary

Genentech, Inc. in Holly Springs, NC, seeks an LMS Coordinator to lead the New Hire Orientation, manage site onboarding, and maintain training curricula, guides, and records for compliance and efficiency. You will drive system improvements and support audits.

The role requires a Bachelor's degree and 2+ years in project coordination or course facilitation; strong communication; hands-on LMS administration; and GMP awareness to ensure accurate documentation and user adoption.

Qualifications

• Bachelor's degree and two years of related work experience in project coordination or course facilitation.
• Strong interpersonal and communication skills across all levels of the organization.
• Excellent written and verbal communication with a customer service mindset.
• Knowledge of GMP requirements as they relate to LMS and regulatory compliance.
• Hands-on LMS experience administering or supporting an LMS platform with curricula, sessions, and assignments.

Responsibilities

• Lead the Holly Springs New Hire Orientation (NHO) program and manage site onboarding curricula.
• Document and improve LMS training processes, data entry, and training record corrections with stepwise instructions.
• Troubleshoot LMS inquiries, partner with stakeholders to resolve or escalate issues.
• Maintain knowledge of LMS features and support change management for new capabilities.
• Participate in community practice meetings to share information and solve system problems.
• Support internal audits and regulatory inspections with training and compliance records.
• Drive continuous improvement in LMS performance and digital learning initiatives.

Skills

Interpersonal skills

Written and verbal communication

Organization

Project coordination

Course facilitation

GMP knowledge

Education

Bachelor's Degree

Tools

LMS administration

Job description

The Position

Welcome to Holly Springs, North Carolina— home to Genentech's largest-ever investment with an ambitious goal to be a fully connected Plant of the Future. This is where next-generation technology, capability, digital connectivity and Operational Excellence converge to create the global standard for high-volume, highly-efficient Drug Product manufacturing. This will include Component Prep & Compounding, Liquid PFS Filling, Automated Inspection, Autoinjector Assembly, Packaging/Finished Products. The facility's core is defined by innovation - leveraging advanced automation, robotics, digital tools, real-time data analytics, and simple, streamlined processes to produce the highest quality medicines. This plant will not only meet today’s demand for CVRM (Cardiovascular, Renal, and Metabolism) medicines but is a strategic commitment to be scalable with this portfolio, which serves one of the largest patient populations in the world. This is a fast-paced, highly entrepreneurial environment with a high-level of accountability from the site team to launch operations in 2028.

Are you a problem-solver and change agent who thrives in a High-Performing Team environment, eager to tackle the most complex manufacturing challenges? If so, this is a once-in-a-lifetime opportunity to not only launch a state-of-the-art facility from the ground-up but to shape the culture of our organization for the next generation.

Join us in Holly Springs, where you won't just build a plant—you will build the future of medicine

The Opportunity:

• You will serve as the primary owner and lead facilitator for the Holly Springs New Hire Orientation (NHO) program; coordinate the site onboarding program, manage initial role-based and leadership training assignments, and update general onboarding curricula, LMS user guides, and foundational training materials.
• You will own and document established processes, and create new processes for site LMS training documentation, data entry, and training record corrections, including stepwise instructions to drive efficiency, compliance, and user adoption.
• You will actively troubleshoot LMS training inquiries and customer requests related to training; partner with Stakeholders to resolve or elevate issues.
• You will maintain comprehensive knowledge of Learning Management System (LMS) features and limitations while supporting change management efforts for new application capabilities and utilities.
• You will participate in community practice meetings to share information, gather feedback, and solve system problems.
• You will support internal audits and regulatory inspections through the management and timely retrieval of site training, qualification, and compliance records upon request.
• You will drive continuous improvement in areas of ownership, actively participating in broader problem-solving efforts for the site and network LMS performance, technical training, and digital learning tool initiatives.

Who you are:

• You have a Bachelor's Degree and two years related work experience, ideally in project/program coordination and course facilitation.
• You have demonstrated strong interpersonal skills to build effective working relationships throughout all levels of the organization while maintaining an independent yet integral team mindset.
• You have written and verbal communication that is professional, combining a high degree of customer service for internal and external customers.
• You have the ability to independently monitor workload, executing within established timelines; possessing excellent organization to prioritize and manage a workload.
• You have a solid understanding of Good Manufacturing Practice (GMP) requirements as they relate to Learning Management Systems (LMS) and regulatory compliance.
• You have direct experience with Learning Management Systems (LMS), including hands-on experience administering or supporting an LMS platform including creating learning objects/curricula, sessions, OJTSs, and administration of training assignments within the LMS.

The expected salary range for this position based on the primary location for this position is $77,000 - $144,000. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Link to Benefits

This position is eligible for relocation benefits. It is not eligible for full time remote work arrangements.

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.