LMS Administrator & QA Tester

Everforth, Inc.; Arlington (VA); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Everforth ECS in Arlington, VA, is seeking an LMS Administrator & QA Tester to support Moodle-based Cyber Range training. Hybrid role with cross-functional collaboration across cloud engineers, ATO specialists, and technical writers.

You will manage users, enrollments, course configurations, and ensure 24/7 access, accessibility compliance, and smooth delivery of courses and labs. Ideal candidates have 3+ years LMS admin and 2+ years QA testing experience, plus Moodle familiarity.

Qualifications

• 3+ years LMS administration experience (Moodle preferred).
• 2+ years QA testing focused on web apps and user experience.
• Proficiency with Moodle or similar open-source LMS.
• Experience with Section 508/WCAG 2.1 accessibility testing.

Responsibilities

• Administer Moodle platform: user management, enrollment, course config.
• Coordinate content upload and integration of materials and virtual labs.
• Validate course functionality from the student perspective.
• Test authentication, SSO, and access controls; troubleshoot LMS issues.
• Create test plans, cases, scripts and QA documentation.
• Monitor learner progress and identify barriers to success.
• Collaborate with cloud engineers, ATO specialists, and writers.
• Support 24/7 hosted training environment and phased transition.
• Assist with ATO maintenance evidence collection.
• Document LMS configurations and admin processes.

Skills

LMS administration

QA testing

Moodle

Accessibility testing

Education

Bachelor's Degree in Information Technology or related

Job description

Everforth ECS is seeking anLMS Administrator & QA Tester to work in Arlington, VA (Hybrid).

TheLMS Administrator & QA Tester will support the administration of the Cyber Range Learning Management System (customized Moodle) and perform quality assurance testing focused on learner experience, course functionality, and user access for the CISA Capacity Building Cyber Training branch. Working collaboratively with cloud engineers, ATO specialists, technical writers, and the team lead, the ideal candidate will ensure reliable course delivery and seamless user experience for a 24/7 CISA AWS (CAWS)-hosted training environment.

Primary Responsibilities:

• Administer RLMS (Moodle platform), including user/role/enrollment management, course configuration, and platform customization to support cybersecurity training delivery with 24/7 remote access.
• Coordinate with vendors and internal teams to upload and integrate course content, virtual lab images, and training materials, validating learner-facing functionality prior to launch.
• Validate course content functionality including multimedia, embedded resources, quizzes, forums, assignments, and virtual lab integrations from the student perspective.
• Conduct accessibility testing for Section 508/WCAG 2.1 compliance, verifying screen reader compatibility, keyboard navigation, and accessible design across all learner-facing content and interfaces.
• Test user authentication, SSO integration, enrollment workflows, and access controls; troubleshoot LMS issues and resolve student/instructor technical problems.
• Perform user acceptance testing (UAT), gathering feedback on usability and platform functionality; document enhancement requests and defects.
• Create and maintain test plans, test cases, test scripts, and QA documentation for LMS functionality, course releases, and user workflows.
• Monitor course completion rates and student progress, identifying platform-related barriers to learner success and collaborating with instructors and content developers on improvements.
• Support phased contractor transition (target: March 2027), documenting LMS configuration, customizations, administrative processes, and user management workflows.
• Assist with ongoing ATO maintenance by supporting evidence collection for user access controls, authentication mechanisms, and LMS security configurations.
• Collaborate with technical writer to ensure documentation (user guides, student/instructor manuals, troubleshooting resources) accurately reflects LMS functionality.
• Optimize LMS for usability, accessibility, and scalability to support enrollment growth while maintaining high-quality learner experiences.
• US citizenship with ability to obtain and maintain Public Trust Suitability
• Excellent communication, problem-solving, attention to detail, and collaborative teamwork skills
• 3+ years LMS administration experience, preferably Moodle or similar open-source platforms
• 2+ years QA testing experience focused on web applications, user interfaces, and end-user experience
• Proficiency in LMS administration (user management, enrollment, course configuration, role/permission assignment, plugin management, customization)
• Experience conducting functional, usability, and user acceptance testing focused on learner experience and course delivery
• Strong understanding of online learning environments, course navigation, and student engagement tools
• Experience coordinating with vendors and content developers to integrate materials and resolve usability issues
• Working knowledge of virtual lab environments and hands-on technical training platforms
• Experience creating/executing test plans, test cases, and scripts; documenting defects and results
• Proficiency with Section 508/WCAG 2.1 accessibility standards and testing tools (screen readers, keyboard navigation, color contrast checkers)
• Ability to troubleshoot LMS functionality, user access, content delivery, and student-facing features
• Experience supporting 24/7 platforms with diverse remote user populations across multiple time zones
• Detail-oriented, quality-focused, flexible, and adaptable in evolving environments with competing priorities

Desired Skills

• Bachelor's Degree in Information Technology, Instructional Technology, Educational Technology, or related field
• Moodle Certified Administrator, ISTQB, or other LMS/testing certifications
• Experience with cyber range platforms, cybersecurity training environments, or multiple LMS platforms (Canvas, Blackboard, D2L)
• Knowledge of e-learning standards (SCORM, xAPI), instructional design principles, and adult learning theory
• Understanding of authentication systems (SSO, SAML, LDAP), learning analytics, and student success metrics
• Familiarity with video conferencing integrations (Zoom, Teams, WebEx) and discussion forum moderation

#EverforthECS1

ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

Everforth ECS is the federal segment of Everforth , a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.
Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.
We value:

• Attracting and developing top talent and high-performing teams
• Fostering a culture that is engaging, accountable, and mission-driven

Meet the challenge. Make a difference with Everforth ECS!

ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

Everforth ECS is the federal segment of Everforth , a $4B global organization with over 10,000 employees. Our nearly 3,500 professionals deliver advanced technology solutions in data and AI, cybersecurity, and enterprise transformation, serving defense, intelligence, and federal civilian agencies.

Our work powers mission-critical outcomes, strengthens technology partnerships, and creates meaningful opportunities for our people. We are defined by a commitment to excellence in delivery, a culture of innovation, and an environment where talent can thrive and grow.

Meet the challenge. Make a difference with Everforth ECS!