LMS Administrator — Flexible Hours & Data-Driven Ops

Trulieve; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Trulieve is seeking an experienced LMS Administrator to own day-to-day SAP LMS administration, governance, and integrations. The role partners with HR, L&D, Compliance, IT, and stakeholders to deliver reliable learning experiences, accurate reporting, and scalable operations.

Responsibilities include managing users, catalogs, and reporting, leading content governance, and driving LMS projects from intake to delivery.

Qualifications

• Bachelor’s degree in Instructional Design, Education, Learning & Development, Information Systems, or related field.
• 3–5+ years of experience administering and optimizing an LMS in a corporate environment.
• Advanced expertise with LMS administration (SAP preferred), including curricula, automation rules, notifications, catalogs, roles/permissions, and learner support.
• Strong reporting/analytics capability: build recurring compliance and program reports, validate data integrity, translate insights into recommendations.
• Project management experience leading cross-functional initiatives (requirements, timeline management, risk/issue tracking, testing/UAT, stakeholder communication); Smartsheet experience preferred.
• Experience supporting system integrations and user provisioning workflows (SSO, HRIS feeds, SCORM/xAPI content) in partnership with IT.

Responsibilities

• Serve as primary system administrator for the LMS (SAP), including user management, roles/permissions, catalogs, course and curriculum setup, enrollments, assignments, completion tracking, and reporting.
• Run the LMS content governance process, including intake/review, content standards, naming conventions, metadata, version control, ownership, and archival/retention.
• Handle the project management process in Smartsheet for the L&D team, including intake workflows, project plans, status tracking, and stakeholder dashboards.
• Lead LMS-related projects from intake through delivery, including requirements gathering, project plans, timelines, risk/issue tracking, testing/UAT, and change management.
• Manage LMS enhancements and release cycles: evaluate new features, coordinate sandbox testing, document impacts, update procedures, and train administrators/power users as needed.
• Provide advanced troubleshooting and root-cause analysis for learner, course, and reporting issues; escalate resolutions with vendors and IT.
• Monitor LMS performance and learner experience; support data workflows and updates; maintain documentation and end-user training.

Skills

LMS Admin

SAP LMS

Reporting/Analytics

Project Mgmt

Stakeholder Collab

Content Governance

Education

Bachelor’s degree in Instructional Design/related

Tools

Smartsheet

SSO

Articulate Rise/Storyline

Adobe tools

Job description

Trulieve is seeking an experienced LMS Administrator to own day-to-day SAP LMS administration, governance, and integrations. The role partners with HR, L&D, Compliance, IT, and stakeholders to deliver reliable learning experiences, accurate reporting, and scalable operations.

Responsibilities include managing users, catalogs, and reporting, leading content governance, and driving LMS projects from intake to delivery.