LMS Administrator

Software Guidance & Assistance, Inc. (SGA, Inc.); La Vista (NE); On-site; USD 55,000 - 83,000; Full time

Job summary

Software Guidance & Assistance, Inc. (SGA, Inc.) is seeking an LMS Administrator for a contract role to support Cornerstone training systems at client locations in La Vista, NE, Atlanta, GA or Scottsdale, AZ.

The role requires hands-on LMS administration, data management, and reporting for multiple stakeholders. The ideal candidate will have a four-year degree in HR or instructional design and 3+ years of LMS experience, with Cornerstone experience considered a strong plus.

Qualifications

• Four-year degree in HR, instructional design, or related field.
• Three+ years of LMS administration experience.
• Experience with Cornerstone LMS is a plus.
• Strong interpersonal and client management skills.
• Ability to translate stakeholder needs into system configurations.

Responsibilities

• Lead design, testing, implementation, integration, and administration of the LMS (Cornerstone).
• Manage LMS data accuracy and accessibility.
• Oversee LMS customizations to meet stakeholder needs.
• Develop tailored reports on internal requests.
• Collaborate with HR and cross-functional training stakeholders.
• Manage system updates, bug fixes, and maintenance.
• Communicate maintenance windows to stakeholders.
• Apply adult learning principles to learning delivery.
• Identify root causes through data analysis and recommend solutions.
• Manage Cornerstone vendor relations and future migration projects.

Skills

LMS administration

Instructional design

Client management

Education

Four-year degree in HR, Instructional Design, or related field

Tools

Cornerstone

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a LMS Administrator for a contract assignment with one of our premier Infrastructure services clients in La Vista, NE, Atlanta, GA or Scottsdale, AZ.

Responsibilities

• Provides leadership and talent development solutions in support of firm business strategies and training needs. This includes simple to complex solutions to support our Learning Corner (Cornerstone) training system.
• Technical expert and system administrator who oversees system upgrades and translating stakeholder needs into training system requirements.
• Duties will include all or a subset of these activities: needs assessment, instructional design, development, implementation planning, delivery/facilitation, and evaluation.
• Leads the design, testing, implementation, integration, and company LMS (Cornerstone) administration.
• Manages LMS data and ensures it is accurate and accessible.
• Oversees LMS customizations to meet stakeholder(s) and user needs.
• Develops tailored reports both proactively and reactively, based on internal requests.
• Collaborates with the HR team and cross-functional internal/external training stakeholders.
• Manages system updates, bug fixes, and/or any other maintenance activities.
• Communicates maintenance and downtime to appropriate internal stakeholders.
• Applies principles of adult learning to determine the appropriate modality for learning delivery.
• Strong problem-solving and critical-thinking skills, with the ability to investigate unfamiliar issues, analyze information from multiple sources, identify root causes, and determine practical solutions.
• Gathers data to draw conclusions and make appropriate adjustments/recommendations.
• Builds and maintains solid working relationships with executives and internal stakeholders.
• Manages vendor (Cornerstone) relations and performs other duties as assigned.
• Manages course requests/intakes, defines Learning Corner processes, and handles relevant troubleshooting.
• Implement and manage future migration projects.

Required Skills

• Possess excellent interpersonal, communication, and client management skills while displaying the highest degree of integrity in implementing the industry's best practices (learning systems).
• Detail-oriented, organized, creative, proactive, and understand the urgency and confidentiality of the training function.
• 4-year degree in HR, Instructional Design, or related field and/or equivalent work experience.
• 3+ years' experience with learning management system (LMS) administration. Experience with Cornerstone a plus!
• Uses business knowledge, innovative thinking, consulting skills, and sound judgment for solving
• problems or the pursuit of business opportunities.
• Considers the ultimate impact of decisions and actions on internal and external customers.
• Champions change and innovates training solutions to support employee/leader development.
• Strong consultative abilities, is proactive in getting stakeholders involved, adaptable and able to pivot quickly, and tailors training solutions to various audiences.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/.

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.