Live Streaming Operations & Content Platform Specialist

Tennis Channel; Santa Monica (CA); On-site; USD 99,143,000 - 109,286,000; Full time

Benefits offered by this job

Retirement plan

Health, dental & vision

Paid time off

Parental leave

Employee stock purchase plan

Job summary

Tennis Channel is seeking a Digital Content & Platform Specialist to monitor and QA live events and VOD across our apps, FAST channels, and partner feeds. You will operate the CMS and publishing workflows, and act as Tier‑1 incident command to detect, triage, and communicate impact quickly.

This on‑site role supports proactive verification of streams, metadata, and partner feeds during tournaments. You will collaborate with Product and Engineering to improve operations, protect revenue, and

Qualifications

• Experience monitoring delivery platforms (apps, FAST channels, OTT, VOD).
• Ability to operate CMS and publishing tools for live and on‑demand programming.
• Tier‑1 incident recognition, triage, and escalation with clear business impact.

Responsibilities

• Actively monitor delivery platforms across partner destinations to ensure high‑quality delivery.
• Operate CMS and publishing tools to support live and on‑demand programming.
• Act as Tier‑1 incident command: detect, triage, classify, and communicate impact quickly.
• Contribute to SOPs, runbooks, and post‑incident follow‑ups to improve operations.
• Maintain proactive communication with stakeholders across shifts.
• Verify streams, schedules, metadata, and partner feeds during major events.

Skills

Monitoring

Incident response

CMS operations

Publishing workflows

Stakeholder communication

Tools

Content Management System (CMS)

Publishing tools

Job description

Tennis Channel is seeking a Digital Content & Platform Specialist to monitor and QA live events and VOD across our apps, FAST channels, and partner feeds. You will operate the CMS and publishing workflows, and act as Tier‑1 incident command to detect, triage, and communicate impact quickly.

This on‑site role supports proactive verification of streams, metadata, and partner feeds during tournaments. You will collaborate with Product and Engineering to improve operations, protect revenue, and