Live-In Front Desk & Overnight Operations Specialist

WSS Airline; Baton Rouge (LA); On-site; USD 19,000 - 22,000; Full time

Job summary

WSS - Hotel Front Desk (GSA) 2 in Baton Rouge, LA, is a full-time associate role requiring on-site living at the hotel. The GSA 2 manages front desk admin, guest interactions, and overnight emergency coverage.

The position features four Monday–Thursday front desk shifts and two on-call overnight shifts, with a strict on-site presence to support 24/7 operations. As the critical on-site bridge between management and overnight safety, you will ensure guest satisfaction, handle check-ins and

Responsibilities

• Housing requirement: You are required to live in the hotel.
• Primary schedule: Four "B" shifts (Front Desk, Monday–Thursday).
• On-Call Overnight: Responds to emergencies and calls, typically Monday and Tuesday nights.
• Guest satisfaction: Meet with and solicit comments from guests to maximize satisfaction and respond to situations as they arise.

Job description

WSS - Hotel Front Desk (GSA) 2 in Baton Rouge, LA, is a full-time associate role requiring on-site living at the hotel. The GSA 2 manages front desk admin, guest interactions, and overnight emergency coverage.

The position features four Monday–Thursday front desk shifts and two on-call overnight shifts, with a strict on-site presence to support 24/7 operations. As the critical on-site bridge between management and overnight safety, you will ensure guest satisfaction, handle check-ins and