Live-On-Site Front Desk GSA 2 — Guest Services Pro

Suburban Suites Arvada; Arvada (CO); On-site; USD 23,000 - 24,000; Full time

Job summary

Sandpiper Hospitality (SH) is seeking a GSA 2 front desk associate to manage daily hotel front desk operations and provide overnight on-site coverage. The role requires living in the hotel to ensure continuous service and safety, with a schedule of four B shifts Monday through Thursday and two on-call overnights.

You will support guest satisfaction, handle front desk administration, and maintain safety standards while contributing to revenue through upselling and guest services.

Qualifications

• Front desk operations and guest interaction
• Strong communication and conflict-resolution skills
• Ability to work in a fast-paced hospitality environment
• Read, write, and speak English proficiently

Responsibilities

• Meet with and solicit guest feedback to ensure satisfaction
• Coordinate front desk operations including check-ins, renewals, reservations, and tours
• Inspect studios and public spaces for safety and cleanliness
• Manage lead generation and maximize studio revenue
• Assist with training and support team members during shifts

Skills

Customer service

Conflict resolution

Communication

English proficiency

Sales skills

Education

High school diploma or equivalent

Job description

Sandpiper Hospitality (SH) is seeking a GSA 2 front desk associate to manage daily hotel front desk operations and provide overnight on-site coverage. The role requires living in the hotel to ensure continuous service and safety, with a schedule of four B shifts Monday through Thursday and two on-call overnights.

You will support guest satisfaction, handle front desk administration, and maintain safety standards while contributing to revenue through upselling and guest services.