Live Experience Retailer: Deli & Brand Storytelling

Dear U(The Bubble); New York (NY); On-site; USD 32,000 - 37,000; Full time

Job summary

Dear U (The Bubble) is launching a flagship retail and fan experience in New York City. The Bubble Deli Experience Specialist will perform a theatrical deli service at the counter, guiding guests through a playful, scripted experience where items are prepared in real time and exclusive merchandise is offered as keepsake moments.

You will help develop scripts, create seasonal menus, support artist events and product launches, and own the Bubble Deli department, including managing supplies,

Qualifications

• 1+ year in fast-paced premium retail, hospitality, or experience-based environments.
• Background in theatre, acting, musical theatre, improv, live entertainment, or related fields; strong performance is a plus.
• Engaging, theatrical personality with stage presence.
• Ability to stay positive and in character for extended periods.
• Strong improvisation, creativity, and guest engagement skills; storytelling experience is a plus.
• Proven ability to drive sales and meet goals while delivering exceptional guest experiences.

Responsibilities

• Deliver the Bubble Deli experience as a confident performer using scripted talking points and service steps.
• Guide guests through each step of deli service with energy and authentic connection.
• Adapt style to engage every guest from first-time visitors to dedicated fans.
• Manage multiple guests and a live audience during peak hours and events.
• Stay in character for extended periods and read the crowd to adjust pace.
• Create shareable moments to encourage social posting and repeat visits.
• Recommend Bubble Deli items and exclusive merchandise using brand knowledge.
• Demonstrate selling techniques to meet or exceed sales goals and KPIs.
• Be the expert on the Bubble Deli menu, limited drops, and artist collaborations.
• Process transactions accurately and follow store policies for payments and returns.
• Support write and refine Bubble Deli scripts, cues, and interaction guidelines.

Skills

Theatre background

Live entertainment

Guest engagement

Sales-driven

Customer service

Job description

Dear U (The Bubble) is launching a flagship retail and fan experience in New York City. The Bubble Deli Experience Specialist will perform a theatrical deli service at the counter, guiding guests through a playful, scripted experience where items are prepared in real time and exclusive merchandise is offered as keepsake moments.

You will help develop scripts, create seasonal menus, support artist events and product launches, and own the Bubble Deli department, including managing supplies,