Live Events Programs Lead - AV Production

New York Technology Partners; Newark (NJ); On-site; USD 80,000 - 110,000; Full time

Job summary

New York Technology Partners seeks an Audio Visual Events Program Manager to oversee planning, coordination, and program management for live events within the Audio Visual team. You will be the central contact for customers, vendors, and internal teams, driving seamless event delivery via structured planning, show calling, and a relentless focus on customer satisfaction.

While technical AV knowledge is helpful, this role primarily manages routing work, relationships, and the overall quality of

Qualifications

• Experience coordinating complex AV events and live productions.
• Ability to manage multiple stakeholders and vendors.
• Strong focus on delivering high customer satisfaction.

Responsibilities

• Support and scale the Audio Visual Events Program through consistent process improvement and operational rigor.
• Plan and guide cross-functional teams on best approach to events.
• Create run of show documents and drive pre-production planning.
• Facilitate scheduling for event operations team members.
• Provide Operational Excellence technical leadership, identify root causes, and implement permanent solutions.
• Collaborate with employees, contractors, and vendors to deliver seamless in-person, virtual, and hybrid live events.
• Manage vendor relationships, rentals, and stage crews.
• Route work across technical teams to ensure timely and quality delivery.
• Drive customer satisfaction throughout the event lifecycle.
• Live Event Production: Show caller for live events and manage real-time production execution.

Skills

Program management

Vendor management

Live event production

Cross-functional leadership

Customer satisfaction

Operations planning

Tools

Streaming platforms

Job description

New York Technology Partners seeks an Audio Visual Events Program Manager to oversee planning, coordination, and program management for live events within the Audio Visual team. You will be the central contact for customers, vendors, and internal teams, driving seamless event delivery via structured planning, show calling, and a relentless focus on customer satisfaction.

While technical AV knowledge is helpful, this role primarily manages routing work, relationships, and the overall quality of