Live Events Box Office Specialist

Ryman Hospitality Properties; Nashville (TN); On-site; USD 27,000 - 36,000; Full time

Job summary

Ryman Hospitality Properties in Nashville is seeking a Box Office Agent to be the first point of contact for guests attending our music and entertainment venues. You will sell tickets, answer questions, process transactions, and share details about upcoming performances.

The role requires strong communication, basic computer skills, and availability during peak times, including evenings, weekends and holidays, to support busy event schedules.

Qualifications

• High school diploma or equivalent required.
• 1+ year experience in guest service preferred.
• Excellent written and verbal communication, and attention to detail.
• Basic computer knowledge.

Responsibilities

• Provide directions and information to guests; maintain knowledge of venues and offerings.
• Facilitate ticket sales and distribution; process payments and issue tickets.
• Deliver exceptional guest service in person and over the phone.
• Use ticketing systems; ensure accuracy and report issues to management.

Skills

Communication skills

Attention to detail

Basic computer skills

Peak time availability

Education

High school diploma or equivalent

Job description

Ryman Hospitality Properties in Nashville is seeking a Box Office Agent to be the first point of contact for guests attending our music and entertainment venues. You will sell tickets, answer questions, process transactions, and share details about upcoming performances.

The role requires strong communication, basic computer skills, and availability during peak times, including evenings, weekends and holidays, to support busy event schedules.