Live Events Administrative Pro: Data, Billing & Client Ops

Yondr; Los Angeles (CA); On-site; USD 36,000 - 47,000; Part time

Job summary

Yondr is seeking a highly organized Administrative Assistant to support the Live team across active clients, confirmed tours, and day-to-day operations. This role acts as an operational backbone for the Live division, ensuring information accuracy, top-notch client service, and a focus on relationships and growth.

The ideal candidate is proactive, discreet, culturally engaged, and thrives in a fast-paced Live environment.

Qualifications

• 2–4 years of experience in Live, live events, media, or a similar fast-paced environment.
• Strong organizational skills and exceptional attention to detail.
• Professional written and verbal communication skills; comfortable interacting with artist teams, promoters, and venues.
• Experience with Airtable or similar CRM and project management tools.
• Proficiency in Google Workspace and Microsoft Office Suite.
• Ability to manage confidential information with discretion.
• Proactive and reliable - able to work independently and take ownership of tasks.
• Genuine interest in live music, comedy, and the broader Live industry.
• International exposure or experience is a plus.

Responsibilities

• Provide administrative support to the Live division.
• Assist in gathering key information required to service events, including venue details, promoter contacts, capacities, and billing data.
• Track outstanding client requests and follow up proactively as directed.
• Maintain organized records of client communications, deal materials, and correspondence.
• Support onboarding of new shows and clients, including setup in internal systems.
• Maintain accurate records of confirmed shows in Airtable and other internal tracking systems.
• Update show details including dates, venues, contacts, capacities, and deal status.
• Cross-reference public tour announcements and ticketing pages with internal records.
• Flag discrepancies, missing information, or data gaps to the team.
• Support the development and maintenance of the department's centralized CRM and operating system.
• Collect preliminary and final ticket counts from clients using standardized outreach templates.
• Maintain billing trackers for all active Shows and ensure data accuracy.
• Tracking log - includes but is not limited to invoicing, contracts, payment timelines, and all supporting documentation.
• Track and file contracts, amendments, riders, and key deal documents for all confirmed shows.
• Ensure files are complete, properly labeled, and accessible across the team.
• Maintain organized deal folders and reference materials.
• Support the legal contracting by helping maintain updated templates and execution logs.
• Verify public-facing ticketing pages for required fan communications language and accuracy.
• Compile venue, promoter, and market research as requested.
• Support ad hoc research projects related to active or prospective clients.
• Monitor major music and comedy news relevant to the Shows team and flag developments affecting active relationships.
• Assist with scheduling, internal meeting prep, and follow-through on action items.
• Support conference prep, travel coordination, and gifting logistics as needed.
• Take on cross-functional and ad hoc projects to support department priorities.
• Serve as a reliable operational resource across the full Live division.

Skills

Organizational skills

Attention to detail

Professional communication

Independence

Proactive mindset

Tools

Airtable

CRM systems

Google Workspace

Microsoft Office

Job description

Yondr is seeking a highly organized Administrative Assistant to support the Live team across active clients, confirmed tours, and day-to-day operations. This role acts as an operational backbone for the Live division, ensuring information accuracy, top-notch client service, and a focus on relationships and growth.

The ideal candidate is proactive, discreet, culturally engaged, and thrives in a fast-paced Live environment.