Live Events Account Manager - On-site & Client-Focused

Alford Media; Dallas (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Job summary

Alford Media, a Freeman division, seeks an Account Manager to liaison across departments and coordinate client workflows for live events in Dallas. The role emphasizes in-office and show-site collaboration to drive project progress and client satisfaction.

The ideal candidate will have 2+ years of account management experience in live events, strong communication, and the ability to juggle multiple projects under deadlines. Travel up to 25% is required.

Qualifications

• Bachelor’s degree preferred; High School Diploma or Equivalent with relevant work experience required.
• A minimum of two years of account management experience in the live event or related industry is preferred.
• Proficient in Microsoft Office and Google Docs.
• Willingness to learn and use Alford Media’s proprietary bidding system and Salesforce.
• Ability to anticipate problems, pro-actively determine solutions.
• Ability to communicate clearly and professionally (verbal & written).
• Ability to work flexible hours under extreme pressure and deadlines.
• Ability to manage several projects at one time and changing priorities.
• Ability to assume responsibility for completion of projects in the absence of direct supervision.

Responsibilities

• Interact and communicate directly with client.
• Maintain and update all internal processes, schedules and communications.
• Schedule and manage account, design and production meetings (supervisor, senior account manager, technical department leads and/or project management to participate depending on size and magnitude of project).
• Coordinate/manage show requirements with technical department leads and project management.
• Manage and process client estimates and invoicing.
• Project management of all small projects per the direction of supervisor.
• Prepare all written correspondence as directed by supervisor.
• Some travel required for on-site support and client relationship building.
• Subscribe to the company's Mission Vision Values statement.
• Participate as a team player in providing overall value to the company.
• Other duties as assigned.

Skills

Account management

Live events

Microsoft Office

Google Docs

Salesforce

Education

Bachelor’s degree preferred

High School Diploma or Equivalent

Tools

Proprietary bidding system

Salesforce

Job description

Alford Media, a Freeman division, seeks an Account Manager to liaison across departments and coordinate client workflows for live events in Dallas. The role emphasizes in-office and show-site collaboration to drive project progress and client satisfaction.

The ideal candidate will have 2+ years of account management experience in live events, strong communication, and the ability to juggle multiple projects under deadlines. Travel up to 25% is required.