Account Manager: Live Events & Brand Solutions (Onsite)

Legends Global; Buffalo (NY); On-site; USD 36,000 - 60,000; Full time

Job summary

Legends Global in Buffalo, NY is seeking an Account Manager to lead day-to-day operations for customer relationships with a focus on providing world-class service and strategic solutions, driving retention and revenue.

The Account Manager oversees customer orders from start to finish to ensure completion, accuracy, and satisfaction, collaborating cross-functionally and using CRM, MS Office, and invoicing systems to optimize outcomes.

Qualifications

• Bachelor’s degree required.
• At least 1 year in a similar role or equivalent experience in customer service, marketing, or sports management.
• Proficiency with Microsoft Office, invoicing systems and CRM software.

Responsibilities

• Manage all aspects of current customer relationships.
• Engage with customers proactively to achieve their goals.
• Meet with accounts regularly, in person or virtually.
• Lead customer engagement from proposals to orders and follow-up.
• Collaborate with other departments to ensure on-time delivery and satisfaction.

Skills

Customer service

Communication

Time management

Organizational skills

CRM software

Education

Bachelor's degree

Tools

Microsoft Office

Invoicing systems

CRM

Job description

Legends Global in Buffalo, NY is seeking an Account Manager to lead day-to-day operations for customer relationships with a focus on providing world-class service and strategic solutions, driving retention and revenue.

The Account Manager oversees customer orders from start to finish to ensure completion, accuracy, and satisfaction, collaborating cross-functionally and using CRM, MS Office, and invoicing systems to optimize outcomes.