Live Event Host & Guest Experience Leader

Belterra Park Cincinnati; Cincinnati (OH); On-site; USD 17,000 - 28,000; Full time

Job summary

Boyd Gaming Corporation at Belterra Park Cincinnati is seeking a friendly server to deliver outstanding guest service. You will greet and seat guests, inform them of specials, coordinate with servers, and handle tips with accuracy.

This role requires at least 18 years old, strong communication, and experience with electronic reservation systems and POS tools in a fast-paced casino dining setting.

Qualifications

• Must be 18 years or older.
• Demonstrated ability to effectively communicate with guests.
• Demonstrated proper telephone etiquette.
• Demonstrated ability to operate electronic reservation system and flow charts.

Responsibilities

• Greet and seat guests at tables according to guest preference and table availability.
• Inform guests of restaurant specials, feature items and personal favorites.
• Coordinate with food servers, bus persons and other restaurant personnel in providing guest service.
• Collect and accurately report tips at the end of the assigned shift.
• Pass all tests and training to retain knowledge needed for effective service.

Skills

Guest service

Communication

Telephone etiquette

Reservation system operation

Tools

Electronic reservation system

POS system

Job description

Boyd Gaming Corporation at Belterra Park Cincinnati is seeking a friendly server to deliver outstanding guest service. You will greet and seat guests, inform them of specials, coordinate with servers, and handle tips with accuracy.

This role requires at least 18 years old, strong communication, and experience with electronic reservation systems and POS tools in a fast-paced casino dining setting.