Stadium & Events Guest Experience Host

Belterra Park Gaming; Cincinnati (OH); On-site; USD 12,000 - 21,000; Full time

Job summary

Boyd Gaming in Cincinnati is seeking a dining service associate to deliver high-quality guest service in a fast-paced environment. You will greet and seat guests, share menu highlights, and coordinate with kitchen and service staff to ensure smooth operation.

The role requires 18+ years old, strong communication, telephone etiquette, and ability to operate the reservation system. Candidates should be able to handle payments via the POS system and maintain clean, organized dining areas.

Qualifications

• Must be 18 years or older.
• Demonstrated ability to effectively communicate with guests
• Demonstrated proper telephone etiquette
• Demonstrated ability to operate electronic reservation system and flow charts

Responsibilities

• Greet and seat guests at tables according to guest preference and table availability.
• Inform guests of restaurant specials, feature items and personal favorites.
• Coordinate with food servers, bus persons and other restaurant personnel in providing guest service.
• Accurately account for and collect payment for all drink orders through POS system in a timely manner.
• Maintain complete knowledge of table/seat/station numbers, hours of operations, and dress code.

Skills

Guest communication

Telephone etiquette

Reservation system

Tools

POS system

Job description

Boyd Gaming in Cincinnati is seeking a dining service associate to deliver high-quality guest service in a fast-paced environment. You will greet and seat guests, share menu highlights, and coordinate with kitchen and service staff to ensure smooth operation.

The role requires 18+ years old, strong communication, telephone etiquette, and ability to operate the reservation system. Candidates should be able to handle payments via the POS system and maintain clean, organized dining areas.