Live Event AV & IT Coordinator

Aramark; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

Aramark in Philadelphia seeks an IT Coordinator II to facilitate technology operation in a retail event environment, handling sound and light systems, conferencing gear, and Microsoft Office tools to ensure proper performance.

The role emphasizes coordinating client needs, supporting events, training users, and working with vendors, with a professional presence and ability to lift up to 50 lbs.

Qualifications

• Prior IT experience preferred.
• Solid understanding of Microsoft applications including Outlook, Word, PowerPoint, Excel.
• Demonstrates interpersonal and communication skills, both verbal and written.
• Demonstrates strong interpersonal skills, accuracy, and attention to detail.
• Requires frequent performance of repetitive motions with hands and/or arms.

Responsibilities

• Identify, diagnose and document technology disruptions; seek repair or replacement.
• Review, verify and report defects through support channels to resolve issues.
• Conduct meetings, user trainings, demos, and address audiences.
• Lead production support conversations with clients to define scope clearly.
• Create event notes and document unique situations.
• Take initiative, work independently, and manage multiple projects.
• Coordinate with vendors and technicians in events and support.
• Strong organizational skills and attention to detail.
• Understand the production attitude: 'The Show must go on'.
• Present a professional appearance and be physically able to lift up to 50 lbs.

Skills

IT knowledge

Outlook

Word

PowerPoint

Excel

IT solutions

Interpersonal skills

Education

Minimum 1-2 years IT/coordination experience

Tools

Kramer AV technologies

TEC systems

Zoom

MS Teams

Job description

Aramark in Philadelphia seeks an IT Coordinator II to facilitate technology operation in a retail event environment, handling sound and light systems, conferencing gear, and Microsoft Office tools to ensure proper performance.

The role emphasizes coordinating client needs, supporting events, training users, and working with vendors, with a professional presence and ability to lift up to 50 lbs.