Live chat Support

Userc Dehradun; United States; Remote; USD 47,000 - 63,000; Full time

Benefits offered by this job

Competitive salaries

Health and dental insurance

Paid vacation

Flexible work arrangements

Retirement savings plans

Professional development opportunities

Paid certifications

Modern IT equipment

Performance bonuses

Family support benefits

Career advancement opportunities

Job summary

FMI Corporation is seeking a Live Chat Support Representative to assist customers via online chat from the United States. You will answer questions, provide accurate information, and help resolve concerns while maintaining positive client relationships.

The role emphasizes quick, professional communication, record-keeping, and customer satisfaction in a remote work setup for the United States market.

Qualifications

• Basic computer and typing skills.
• Patience and attention to detail.
• Problem-solving abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Respond to customer inquiries through live chat.
• Provide information about the company's services.
• Assist customers with questions and concerns.
• Resolve issues professionally and promptly.
• Maintain accurate records of customer interactions.
• Ensure customer satisfaction through clear and polite communication.

Skills

Basic computer skills

Typing skills

Patience

Attention to detail

Problem-solving

Independent worker

Team player

Job description

United States Full Time USD 39.87–39.87 / hourly Posted 19 hours ago

Location United States

Job type Full Time

Salary USD 39.87–39.87 / hourly

Posted 15 Oct 2026 (19 hours ago)

Region USA

Category Customer Service

Source Himalayas

Work mode Remote

As a Live Chat Support Representative at FMI Corporation, my role is to assist customers and clients through online chat by answering their questions, providing accurate information, and helping resolve their concerns. I aim to provide excellent customer service and maintain positive relationships with clients.

Key Responsibilities:

• Respond to customer inquiries through live chat.
• Provide information about the company's services.
• Assist customers with questions and concerns.
• Resolve issues professionally and promptly.
• Maintain accurate records of customer interactions.
• Ensure customer satisfaction through clear and polite communication.

Skills Required:

• Basic computer and typing skills.
• Patience and attention to detail.
• Problem-solving abilities.
• Ability to work independently and as part of a team.

FMI Corp. offers attractive perks and benefits, including competitive salaries, comprehensive health and dental insurance, generous paid vacation, flexible work arrangements, retirement savings plans, professional development opportunities, paid certifications, modern IT equipment, performance bonuses, family support benefits, and excellent career advancement opportunities, promoting both financial security and a healthy work-life balance.

FMI Corporation is a leading management consulting and investment banking firm specializing in the engineering, construction, infrastructure, and broader built environment industries. The company provides strategic advisory services, market research, leadership development, operational improvement, and financial advisory solutions to help organizations improve performance, achieve sustainable growth, and maximize business value. Through its industry expertise and investment banking capabilities, FMI supports businesses with mergers and acquisitions, ownership transitions, capital raising, and long-term strategic planning. FMI partners with construction companies and other industry stakeholders to navigate market challenges, strengthen operations, and build successful, sustainable businesses.

Live chat Support Jobs for Humanity United States