Live Chat and Email Agent at thedigitalheadhunter.com Creve Coeur, MO

thedigitalheadhunter.com; Creve Coeur (MO); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading company in customer support seeks a motivated individual for the role of Live Chat and Email Agent, responsible for assisting customers with their technical needs for a Universal Technical Services extended service plan. This full-time role is based in Creve Coeur, MO, offering a competitive salary.

Qualifications

• Critical and technical thinking is required.

Responsibilities

• Identify and service customer needs via chat and email.
• Assist customers troubleshooting and servicing covered products.

Job description

Live Chat and Email Agent job at thedigitalheadhunter.com. Creve Coeur, MO. We are currently seeking a motivated individual to join our team as a Live Chat and Email Agent.
As a Live Chat and Email Associate with Thedigitalheadhunter you will be responsible for identifying and servicing the needs of customers who have purchased a Universal Technical Services extended service plan.
UTS Associates answer incoming chats and emails from customers who need assistance troubleshooting and servicing a covered product. This position requires critical and technical thinking to best assist our customers.
Employment Type: Full-Time
Salary: $ 50,000.00 Per Year