Dynamic Game Facilitator – Live-Action Gaming & Guests

Activate Games; Carlstadt (NJ); On-site; USD 17,000 - 25,000; Full time

Job summary

Activate Games in Carlstadt, NJ seeks a Full and Part-Time Game Facilitator to guide guests through live-action gaming experiences. You will check in players, collect payments, and manage reservations while ensuring a smooth, high-energy start to every session.

The role requires strong communication, the ability to multi-task, and a friendly, outgoing demeanor. You must be available for evenings, weekends, and holidays to deliver outstanding customer experiences.

Qualifications

• Excellent communication and customer service skills.
• Able to work evenings, weekends and holidays.
• Energetic, friendly, and able to engage a crowd.

Responsibilities

• Check customers in, take payments, and make reservations
• Brief new groups prior to the start of the game
• Monitor customers in the gaming area and provide explanations if necessary
• Participate with customers in active games if needed to ensure customers have an excellent experience
• Maintain the rooms by cleaning, painting, and any required maintenance
• Troubleshoot, identify, and make minor repairs in the event of a malfunction

Skills

Strong communication

Multi-tasking

Time management

Customer service orientation

Availability

People skills

Job description

Activate Games in Carlstadt, NJ seeks a Full and Part-Time Game Facilitator to guide guests through live-action gaming experiences. You will check in players, collect payments, and manage reservations while ensuring a smooth, high-energy start to every session.

The role requires strong communication, the ability to multi-task, and a friendly, outgoing demeanor. You must be available for evenings, weekends, and holidays to deliver outstanding customer experiences.