Litigation Operations Specialist

Bank of America; Fort Worth (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Bank of America is seeking a detail-oriented professional to handle moderately complex legal documents and respond to third-party requests. The role sits within Legal Order operations, focusing on subpoenas, garnishments, and related proceedings with strict attention to deadlines and data accuracy.

Ideal candidates bring 1+ year in portfolio management or legal/finance contexts, strong research skills, and exceptional written and verbal communication.

Qualifications

• Minimum of 1 year experience in portfolio management, legal, mortgage and/or finance.
• Demonstrated ability to research, identify, and retrieve responsive documents across a variety of banking products, systems, and platforms.
• Excellent written and verbal communication skills, including the ability to tailor communications to diverse audiences, actively listen, and provide timely follow-up and status updates.
• Strong attention to detail with a proven track record of delivering accurate and complete work product within required deadlines.
• Strong analytical, problem-solving, and decision-making skills, with the ability to leverage research, past experience, and available resources to develop effective solutions.
• Proven ability to adapt to changing priorities, manage multiple projects simultaneously, and embrace new processes that improve efficiency and effectiveness.
• Self-motivated with a demonstrated ability to work independently, exercise sound judgment, and require minimal supervision while maintaining a collaborative team mindset.
• Professional demeanor with a strong client-service orientation, demonstrating patience, composure, and professionalism when handling sensitive or complex matters.

Responsibilities

• Interpretation, sound judgment, informed decisions, restricting accounts, and compliance with state, federal requirements and privacy laws.
• Maintain caseload and adherence to production, quality requirements and required deadlines.
• Process third party subpoenas served on the bank for both civil and criminal matters.
• Review complex legal documents and log key information into case management system for bank records responsive to the subpoena.
• Apply state and federal laws to maintain compliance with proper service, customer notification requirements, and compliance with Right to Financial Privacy Act.
• Navigate dozens of systems to research and acquire responsive documents.
• Interact with Law enforcement, agencies, and attorneys to negotiate scope, court appearances, and reasonable due dates for delivery.
• Maintain a large caseload of case with multiple moving parts.
• Accurately interpret legal documents.
• Manage caseload effectively.
• Submit timely accurate responses to legal matters.
• Communicate effectively with external third parties.
• Make decisions with minimal support.

Skills

Attention to Detail

Organizational Effectiveness

Research

Analytical Thinking

Business Acumen

Interpret Relevant Laws, Rules, andReg

Pipeline Management

Risk Management

Job description

Bank of America is seeking a detail-oriented professional to handle moderately complex legal documents and respond to third-party requests. The role sits within Legal Order operations, focusing on subpoenas, garnishments, and related proceedings with strict attention to deadlines and data accuracy.

Ideal candidates bring 1+ year in portfolio management or legal/finance contexts, strong research skills, and exceptional written and verbal communication.