Litigation Enablement Manager

Morgan & Morgan; Boston (MA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan in Boston, MA is seeking an Enablement Manager to support our legal operations by delivering trainings, coaching, and productivity programs for case staff across regions. You will partner with leadership to design processes, dashboards, and metrics that drive performance and standardize best practices.

The role is on-site, offering collaboration with Learning & Development, IT, HR, and other teams to remove roadblocks, onboard new hires, and align operations with firm goals.

Qualifications

• Bachelor’s degree in business administration or related field or equivalent work experience.
• 2+ years of paralegal or litigation experience in the personal injury industry.
• Exceptional leadership, time management, facilitation, and organizational skills.
• Ability to work both independently and in a group setting; adaptable and problem-solving.

Responsibilities

• Oversee and develop litigation staff across various markets to drive performance.
• Monitor compliance of case staff and promote a positive work environment.
• Enforce operational goals and track KPIs and dashboards in real time.
• Resolve roadblocks by coordinating Learning & Development, IT, HR, and others.
• Audit case files to ensure efficiency and timely metrics.
• Establish and implement processes for auditing performance.
• Review metrics to identify improvement areas for staff.
• Facilitate training with internal Learning and Development Team.
• Guide staff to negotiate claims toward settlement.
• Contribute to strategic initiatives and standardize processes.
• Communicate firm goals to staff and onboard new hires.
• Build relationships with staff and attorneys across regions.

Skills

Leadership

Time management

Facilitation

Organizational skills

Education

Bachelor's degree

Job description

Morgan & Morgan in Boston, MA is seeking an Enablement Manager to support our legal operations by delivering trainings, coaching, and productivity programs for case staff across regions. You will partner with leadership to design processes, dashboards, and metrics that drive performance and standardize best practices.

The role is on-site, offering collaboration with Learning & Development, IT, HR, and other teams to remove roadblocks, onboard new hires, and align operations with firm goals.