Litigation Client Services Associate – Hybrid

CSC; Logan (UT); Hybrid; USD 48,000 - 53,000; Full time

Job summary

CSC is seeking an Associate Client Service Representative for the Litigation Management Call Center. The role is hybrid with hours Mon–Fri, coordinating between Sacramento, CA; Lewisville, TX; and Logan, UT.

You will handle calls and emails, review documents, and support internal clients with accuracy and speed. Ideal candidates bring strong customer service, attention to detail, and Salesforce/MS Office skills.

Qualifications

• Customer service experience in a fast-paced environment.
• Ability to respond to inquiries professionally, accurately, and promptly.
• Proficient in MS Office and Salesforce familiarity a plus.

Responsibilities

• Building relationships with clients to understand needs and concerns.
• Responding to inquiries via Outlook, Salesforce, or phone.
• Navigating multiple databases quickly and accurately.
• Reviewing and processing legal documents.
• Research and analysis of legal documents.

Skills

Energetic self-starter

Attention to detail

Time management

Verbal & written communication

Customer service

Problem solving

Research skills

Model CSC service values

MS Office proficiency

Salesforce experience

Tools

Salesforce

MS Office

Job description

CSC is seeking an Associate Client Service Representative for the Litigation Management Call Center. The role is hybrid with hours Mon–Fri, coordinating between Sacramento, CA; Lewisville, TX; and Logan, UT.

You will handle calls and emails, review documents, and support internal clients with accuracy and speed. Ideal candidates bring strong customer service, attention to detail, and Salesforce/MS Office skills.