Litigation Claims Support Specialist

Msig USA; Chicago (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

MSIG USA is seeking a Claims Assistant – Litigation to provide operational, administrative, and legal-support services to Financial Lines and Cyber Claims teams. The role supports claims professionals and counsel with claim administration, document management, bill review, docket research, and reporting, without making independent legal decisions.

The position requires a paralegal background or related education and 2+ years of relevant experience.

Qualifications

• Paralegal certificate or degree preferred.
• 2+ years experience in insurance claims, claims operations, or paralegal support preferred.
• Experience with Financial Lines, Cyber, or Environmental claims is a plus.
• Familiarity with claims-management systems and billing platforms preferred.
• Proficiency in Microsoft Office, including Excel, is required.
• Knowledge of insurance and legal terminology is beneficial.

Responsibilities

• Prepare acknowledgment letters, payment requests, claim setup materials, and routine claims items.
• Support counsel assignment and tracking to ensure timely appointments.
• Conduct docket, court-record, public-record, and internet research and summarize filings for review.
• Prepare summaries of related claims with source documentation.
• Organize policy and coverage documents, litigation materials, and payment records.
• Manage trial and mediation calendars and communicate updates to professionals.
• Review bills for accuracy and compliance with billing guidelines; escalate discrepancies.
• Maintain claim information, diaries, and reporting data; prepare reports on activity and payments.

Skills

Strong research

Organization

Written summaries

Attention to detail

Communication

Confidentiality

Stakeholder coordination

Education

Paralegal certificate

Associate degree

Bachelor’s degree

Equivalent experience

Tools

Claims management systems

Invoice-management platforms

Docket research tools

Document-management platforms

Reporting tools

Microsoft Excel

Job description

MSIG USA is seeking a Claims Assistant – Litigation to provide operational, administrative, and legal-support services to Financial Lines and Cyber Claims teams. The role supports claims professionals and counsel with claim administration, document management, bill review, docket research, and reporting, without making independent legal decisions.

The position requires a paralegal background or related education and 2+ years of relevant experience.