Litigation Claims Specialist (CGL)

SPECTRAFORCE; Worcester (MA); Remote; USD 95,000 - 120,000; Full time

Job summary

Spectraforce seeks a Commercial General Liability Litigation Claims Consultant for a remote, permanent role. You will manage complex CGL claims with multi-state exposure, coordinating with defense counsel and vendors to reach timely, cost-effective resolutions.

The role requires licensed adjuster status, strong analytical skills, and excellent communication. You will represent the company in mediations, arbitrations and trials, and review contracts for risk transfer opportunities.

Qualifications

• 5+ years of CGL litigation experience with an insurance carrier.
• Bachelor’s degree or equivalent experience; industry designation preferred.
• Must maintain license and continuing education credits.

Responsibilities

• Settle CGL litigated cases involving coverage, liability and damages.
• Gather facts, analyze statements and damages to plan resolution strategies.
• Coordinate with defense counsel and vendors for cost-effective outcomes.
• Represent the company at mediation, arbitration and trials.
• Review contracts and leases to identify risk transfer opportunities.

Skills

5+ years CGL litigation experience

Negotiation

Written and verbal communication

Team collaboration

Time management

Education

Bachelor’s degree or equivalent experience

Industry designation preferred

Tools

MS Office

Excel

Word

Job description

Role: Commercial General Liability Litigation Claims Consultant

Location: Remote

Duration: Permanent role

Job Description:

This position requires daily telephone contacts with the commercial line policyholders, risk managers, and agents. Fully responsible for the analysis, investigation, evaluation, negotiation and resolution of complex commercial claims requiring thorough investigations including telephone contacts with the involved parties; technical expertise and complex analysis. Claim assignments are multi-state and involve commercial customers.

Responsibilities:

• Must have or secure and maintain appropriate states adjuster license (s) and continuing education credits.
• Responsible for the settlement of CGL litigated cases, involving disputes over coverage, liability, and damages issues.
• Gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies.
• Work in partnership with defense counsel and all other parties/vendors to bring about a timely cost effective conclusion.
• Claims handled are transferred existing losses or first notice lawsuits over disputed issues of great complexity where the policyholder’s coverage is in question.
• These claims require the highest level of investigation, analysis, evaluation, and negotiation.
• Responsible for all aspects of each claim, including informal hearings, arbitrations and claims litigation and maintaining a high level of productivity, confidentiality and customer service.
• Will be utilized as a technical resource by adjusters.
• Will represent the company at mediation, arbitration and trials.
• Review and analyze contracts, leases, and identify risk transfer opportunities
• Demonstrate ability to write positional coverage letters.
• Reports into Unit Manager

Must have Qualifications:

• Must have 5+ years Commercial General Liability Litigation experience with insurance carrier. TPA only experience will not be considered.
• Bachelor’s degree or equivalent experience, industry designation preferred.
• Dedicated to meeting the expectations and requirements of internal and external customers
• Makes decisions in an informed, confident and timely manner
• Maintains constructive working relationships despite differing perspectives
• Considers the perspectives of others and gives them credibility
• Strong organizational and time management skills
• Ability to negotiate skillfully in difficult situations with both internal and external groups. Demonstrates ability to win concessions without damaging relationships.
• Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
• Understanding of applicable statutes, regulations and case law
• Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
• Easily adapts to new or different changing situations, requirements or priorities.
• Cultivates an environment of teamwork and collaboration
• Operates with latitude for un-reviewed action or decision.
• Computer experience (MS Office, excel, word, etc)
• Ability to work in a paperless environment.
• For information on benefits, equal opportunity employment, and location-specific applicant notices,

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $95000.00/Yearly - $120000.00/Yearly.