Litigation Adjuster

Falcon Insurance Group LLC; Oak Brook (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Generous referral bonus

Paid time-off (PTO)

Annual financial bonus opportunities

Job summary

Falcon Insurance Group LLC is looking for a qualified claims adjuster in Oak Brook, IL to handle bodily injury claims in Texas and Illinois. The position requires 3–5 years of experience in non-standard automobile insurance and the ability to work independently and as part of a team. Responsibilities include managing claim investigations, analyzing documentation, and preparing status reports. We offer competitive benefits, including a 401(k), bonus opportunities, and training programs.

Qualifications

• 3–5 years’ experience handling non-standard automobile lines.
• Must be able to commute to Oak Brook, IL office up to 3 days a week.
• Experience handling policy coverage, claim investigation, and negligence laws.

Responsibilities

• Plan and manage claim investigations for bodily injury claims.
• Analyze documentation and evidence to evaluate coverage and liability.
• Prepare claim status reports on evaluations and negotiations.

Skills

Handling non-standard automobile lines

Organizational skills

Ability to multi-task

Teamwork

Bilingual

Education

Degree in Business, Criminology, Political Science, Sociology, or Psychology

Job description

About Falcon

Falcon Insurance Company (“Falcon”) is a property and casualty insurance company specializing in non‑standard automobile insurance, operating in Texas, Illinois, Oklahoma, Indiana, Arizona, Colorado, and Utah, with high expansion expectations.

What’s in it for you?

We offer competitive benefits, 401(k) match, generous referral bonus, paid time‑off (PTO), and potential annual financial bonus based on individual and company performance. Employees can participate in volunteer events, company outings, summer happy hours, and holiday events. We provide programs to assist with paid training and licensing, professional learning development, career development reimbursement, wellness incentives, and more.

Responsibilities

• Plan and manage claim investigations, primarily handling bodily injury claims in Texas and Illinois, including interviewing all involved parties through detailed recorded telephone statements, collecting and evaluating documentation, securing evidence, and conducting thorough searches using known industry databases.
• Analyze obtained documentation and evidence, evaluate coverage, determine liability and extent of damages.
• Prepare claim status reports containing claim evaluation, reserving, negotiation, and legal consultation.
• Effectively document records, update status notes, results of external information gathering, and other relevant reports.
• Process payment of claims.

Qualifications

• 3–5 years’ experience handling non‑standard automobile lines.
• Must be able to commute to Oak Brook, IL office up to 3 days a week.
• Experience handling policy coverage, claim investigation, and negligence laws.
• Excellent organizational skills and ability to multi‑task in a fast‑paced, high call volume environment.
• Ability to work as part of a team and independently.
• Active Texas license (preferred).
• Bilingual (preferred).
• Degree in Business, Criminology, Political Science, Sociology, or Psychology (preferred).