Literacy Program Specialist

jacksonville.gov; Jacksonville, Northern (FL, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

12 paid holidays

Dental and vision insurance

Student loan forgiveness (federal)

Flexible spending plans

Job summary

Jacksonville Public Library seeks a Literacy Program Specialist to plan, develop, implement, and evaluate adult literacy programs. The role requires expertise in GED/ESL instruction, needs assessment, and computer-assisted learning.

Candidates will work with diverse adults, assess learners, and maintain data while providing excellent customer service. The position may involve travel to multiple library locations, evenings, and weekends to support program delivery.

Qualifications

• Experience teaching adults (16+), including GED/ESL and citizenship preparation.
• Knowledge of educational needs assessment.
• Ability to use computer-assisted instructional programs and software.

Responsibilities

• Conduct instruction for adult students in GED, ESL, and citizenship preparation.
• Assess and place students into classes based on need and ability.
• Maintain accurate records of student progress and classroom activities.
• Use instructional software and technology to support learning.
• Provide high-quality customer service to program participants and partners.
• Travel between library locations as required.

Skills

Adult education

GED instruction

Assessment

Communication

Education

Four years of education and/or professional level experience teaching persons 16 years of age or older

Job description

The Jacksonville Public Library is actively seeking a Literacy Program Specialist.

This is professional work in planning, developing, implementing, and maintaining literacy assistance programs. The work requires knowledge of educational and instructional principles, practices, methods, and techniques, needs assessment and computer-assisted instructional programs and software which involves the use of specialized skills, which is acquired through a combination of training and considerable on the job experience. Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience. May assign, monitor, and review the work of others. The work involves contact with program participants and others requiring skills in understanding people, sensitivity to others’ points of view and persuasiveness or assertiveness necessary to influence behavior, change an opinion or turn a situation around and are important in providing literacy services. Although the work is standardized in that tasks are covered by substantially diversified procedures, because of changing priorities, or different situations, workers have the latitude to consider which of the many procedures or standards should be followed and in what sequence. This requires the use of judgment in searching for solutions or new applications within one’s known experiences. The work is performed in an office environment at varied work locations and due to the nature of library operations, the worker may be required to work evenings and on weekends. Operates standard office equipment such as personal computer and a motor vehicle. The physical demands consist mainly of sitting or standing at a workstation for extended period s of time and occasionally lifting and moving light objects. Maintains appearance standards by reporting facilities issues and picking up litter on library grounds. The work is performed under limited supervision where the work assignments are subject to established procedures, practices, precedents, methods, techniques, standards and/or well-defined policies, and the worker plans and organizes the work, determines his/her own priorities, and the work is reviewed, usually after the fact, in terms of quality, volume, timeliness and for adherence to established methods, standards and policies.

Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition, health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

• Conducts appropriate level of instruction for adult students in the areas of basic education, GED® coursework, English for Speakers of Other Languages, and citizenship preparation.
• Conducts student assessments and placement into classes.
• Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience.
• Instructs program participants in the use of computer and appropriate instructional programs.
• Maintains a classroom environment that is conducive to learning.
• Uses a variety of instructional methods, materials, and techniques.
• Evaluates student progress regularly.
• Maintains accurate, complete, and up-to-date records.
• Administers student assessment.
• Keeps abreast of changing technology.
• Operates standard office equipment such as personal computer using word, spreadsheets, databases, and other related software.
• Assists with maintaining appearance standards by reporting facilities issues and picking up litter on library grounds.
• Demonstrates proficiency in the City of Jacksonville’s competencies.
• Performs related work as required.

• Knowledge of adult basic education and GED® test content area.
• Knowledge of educational needs assessment.
• Skill data gathering techniques.
• Skill in determining appropriate course of instruction for meeting program participant’s needs.
• Ability to make routine decisions regarding the everyday operation of the classes assigned.
• Ability to plan ahead for all assigned duties, update knowledge on effective teaching through online training, react to immediate and changing needs of students and supervisors, and provide suggestions for improving program instruction and operation when needed.
• Ability to learn software used in the program
• Ability to communicate effectively both verbally and in writing.
• Ability to develop, organize and conduct literacy training sessions.
• Ability to establish effective working relationships.
• Ability to compile and interpret statistical data.
• Ability to work with diverse populations and to provide services in a non-judgmental and non-discriminatory manner.
• Ability to operate standard office equipment such as personal computer using word, spreadsheet, databases, and other related software.
• Depending on assignment, must have ability to travel between various locations to meet the assignments of the position.

• Four years of education and/or professional level experience teaching persons 16 years of age or older.
• At least one year teaching experience.

LICENSING/CERTIFICATION/REGISTRATION:

• A valid drivers’ license is required prior to appointment and must be maintained during employment in this class.
• Must qualify for prior to appointment, obtain and maintain during employment a City of Jacksonville Certification as a Public Driver.

OTHER REQUIREMENTS:

• The probationary period for this classification is six (6) months.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: [e-mail]