Literacy Program Manager

City of Richmond (CA); California; On-site; USD 113,000 - 138,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid vacation & holidays

Tuition reimbursement

Professional development reimbursement

Parental leave (4 weeks)

Job summary

The City of Richmond is seeking a dedicated Literacy Program Manager to support the LEAP program within the Richmond Public Library. LEAP provides adult learners with access to basic literacy instruction, GED preparation, ESL, digital literacy training, family literacy support, and tutoring services.

The Literacy Program Manager leads planning, budgeting, grant administration, and partnerships with local agencies to advance literacy for adults, while supporting staff and ensuring high-quality

Qualifications

• Master’s degree from an accredited college or university in a field relevant to adult literacy instruction.
• Three to five years of related experience, including two years of teaching/tutoring adults, volunteer coordination and program management, and one year of supervisory experience.
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities

Responsibilities

• Plan and manage day-to-day operations of the adult literacy program.
• Research, develop, and implement instructional methods and materials; monitor needs for new materials.
• Recruit, hire, supervise, and evaluate assigned staff.
• Develop and train staff to ensure effective instruction for literacy students.
• Establish partnerships with local agencies and city departments to advocate for and promote the literacy program.
• Create and maintain a communications plan to raise visibility of literacy services.
• Monitor budget expenditures and provide reports to Library administration and funding sources.
• Develop literacy materials and coordinate procurement and distribution of materials.
• Prepare the program budget aligned with goals and objectives.
• Administer literacy grants and seek new funding sources.
• May work nights and weekends.
• Perform related duties as required.

Skills

Public speaking

Communication

Organization

Leadership

Community partnerships

Grant writing

Team leadership

Adult learners

Literacy materials

Education

Master's degree in adult literacy or related field

Tools

Microsoft Office

Job description

OPEN UNTIL FILLED Next review of applications will be on July 14, 2026

The City of Richmond is seeking a dedicated and experienced Literacy Program Manager to support Richmond’s Literacy for Every Adult Program (LEAP), a program of the Richmond Public Library within the Community Services Department. LEAP provides adult learners with access to basic literacy instruction, GED preparation, English as a Second Language (ESL), digital literacy training, family literacy support, and individualized tutoring services.

The Literacy Program Manager plays an important role in supporting programs that help adult learners strengthen essential skills, pursue educational and career goals, and increase access to community resources. LEAP offers small-group classes both in person and online, along with one-on-one support from volunteer tutors. Classes are currently offered on weekdays and evenings, with plans to expand evening and Saturday offerings to better meet the community's needs.

The ideal candidate will bring strong communication, organization, leadership, and community partnership skills, along with experience supporting adult learners and grant-funded programs. The successful candidate will be committed to literacy, lifelong learning, equity, and helping Richmond residents build the skills needed to thrive personally, academically, and professionally.

Annual salary for this classification is as high as $125,876.16, at the top of the range, with approved Cost of Living Adjustments on July 1, 2027 (5%).

City-paid benefits include medical, dental, vision, paid vacation, holidays, administrative leave days, sick time, CalPERS retirement contribution, life insurance, disability insurance, tuition reimbursement, annual professional development reimbursement, four weeks of paid parental leave, and more! All benefit information can be found in our Benefits Summary.

Distinguishing Characteristics

This class is responsible for planning, organizing, directing, and managing a major literacy program. The Literacy Program Manager reports directly to the Deputy Director - Libraries and uses considerable judgment, initiative, and independence in planning, directing, and managing the program's work activities.

The ideal candidate will possess:

• Strong public speaking and communication skills.
• Proficiency with modern office software, including Microsoft Office.
• Ability to multitask and manage competing deadlines and priorities.
• Ability to speak and understand multiple languages.
• Experience preparing grant applications and reports.
• Experience leading teams and managing change.
• Experience working with adult learning populations.
• Experience developing and maintaining community partnerships.
• Experience developing and evaluating literacy materials or curriculum.

The City of Richmond is the City of Pride and Purpose, and we value these traits in our employees!

The following list is intended to be illustrative in nature and does not necessarily represent the entire range of work duties expected of employees within the job classification.

• Plans and manages the day-to-day operations of the adult literacy program.
• Researches, analyzes, develops, and implements instructional methods andmaterials for the literacy program, and monitors the use and need for additional or new materials.
• Recruits, hires, supervises, and evaluates the work of assigned support staff.
• Develops and trains staff to ensure literacy program students receive individualized and effective instruction.
• Establishes networking partnerships, maintains relationships and regular communication with local agencies, literacy service providers, and city departments to advocate for and promote the literacy program.
• Creates and maintains a communications plan that results in high visibility for literacy services in the library and the community.
• Monitors budget expenditures and provides reporting for Library administration and funding sources.
• Develops literacy materials for use by staff and tutors and coordinates the procurement and distribution of such materials.
• Prepares the program budget in alignment with the program’s goals and objectives.
• Administers all literacy grants and grant requests, and researches program funding sources.
• May be required to work nights and weekends.
• Performs related work as required.

Required Education and Experience

• Master’s degree from an accredited college or university in a field relevant to adult literacy instruction
• Three (3) to five (5) years of related experience, including two (2) years of experience in teaching/tutoring adults, volunteer coordination and program management, and one (1) year of supervisory experience
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities

Required Licenses or Certifications

• Must be able to travel to various locations within and outside of Richmond to meet program needs and to fulfill the job responsibilities. When driving on City business, maintenance of a valid California driver's license and a satisfactory driving record is required.

COVID-19 Vaccination Requirement

• It is the City’s policy that all persons hired on or after October 18, 2021, must be fully vaccinated for COVID-19, including the booster. New employees will be required to provide proof of full vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources.

REQUIRED KSA FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Literacy Program administration
• Methods and materials used in literacy instruction including online educational programs
• Objectives, standards, and trends in adult literacy instruction
• Administrative policies and procedures
• Budgetary goal setting and implementation
• Grant writing principles and practices
• Modern office practices and equipment, including applicable software

Skill in:

• Organization and time management
• Customer Service

Ability to:

• Develop and implement literacy program methods and materials to provide a tailored instructional approach that meets the specific needs of students
• Compose and communicate clear and concise information in written correspondence, reports and learning materials
• Supervise and direct the work of others
• Train staff in the use of specific methods and materials for literacy instruction
• Demonstrate good judgement and decision making
• Establish and maintain effective working relationships
• Speak publicly and conduct presentations
• Maintain accurate records
• Communicate effectively, both orally and in writing

About the City of Richmond

The City of Richmond lies on the eastern shore of San Francisco Bay, five miles north of Berkeley and seven miles northeast across the Bay from downtown San Francisco. A hub of multimodal transportation, many of our residents and businesses are located in Richmond because of its central location and easy access to the Amtrak/Capitol Corridor, BART, AC Transit, the ferry, and two freeways (I-80 & I-580). Residents, visitors, and employees enjoy Richmond’s numerous recreational opportunities, which include 32 miles of shoreline and over 3,000 acres of shoreline parks, more segments of the Bay Trail completed than any other city, several recreational boat harbors and yacht clubs, and thousands of acres of contiguous inland regional parks and open space. The City has substantial economic resources, but is still affordable compared to other Bay Area cities. Our community is welcoming, diverse, and actively engaged.

Richmond is truly the City of Pride and Purpose!

Immigration Reform Control Act

In compliance with the Immigration Reform Control Act of 1986, individuals offered employment by the City of Richmond will be required to show documentation of eligibility to work in the United States as a condition of employment.

Non-Discrimination Policy

The City of Richmond is an Equal Employment Opportunity (EEO) employer and prohibits discrimination against any applicant on the basis of race, religion, citizenship, color, national origin, ancestry, physical or mental disability or medical condition, genetic information, marital status, reproductive health decision-making, sex, gender, gender identity, gender expression, age (40 and over), sexual orientation, or military or veteran status or any other basis protected by law.

Disaster Service Workers

California Government Code Title I, Sections 3100 - 3109, declares all public employees to be Disaster Service Workers, subject to such disaster service activities as may be assigned to them by their superiors or by law. More information can be found here

EOE/ADA/DRUG-FREE WORKPLACE

WEBSITE: www.ci.richmond.ca.us