Liquor Barn - Key Holder, Russell Street

Gopuff; Covington (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount

Vacation and Sick Time

EAP through AllOne Health

Job summary

A retail company in Kentucky is seeking a Store Associate - Key Holder. This full-time role involves opening and closing the store, providing excellent customer service, and driving sales of spirits and party goods. The candidate should have strong interpersonal skills and previous experience in a retail environment. Benefits include medical insurance, 401(k), a 25% employee discount, vacation and sick time, and an Employee Assistance Program. Must be over 21 and able to work flexible hours.

Qualifications

• 21 years of age or older.
• Flexible schedule for nights, weekends, and holidays.
• One year experience in a retail or customer service role.

Responsibilities

• Open and close the store safely.
• Provide excellent customer service and drive sales.
• Assist in maintaining store cleanliness and safety standards.

Skills

Customer service

Sales skills

Interpersonal skills

Problem-solving

Team collaboration

Education

High School Diploma or equivalent

Job description

Store Associate - Key Holder

Full-time

Overview

Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.

As a Key Holder, you display an ability for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales through BRS products.

Responsibilities

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of BRS products and services
• Arrive early to open the store and leave late to close the store
• Operate the alarm system, including setting and disarming
• Identify problems with working conditions and share with management
• Assume management responsibilities in the absence of the General Manager and Assistant Manager
• Knowledge of BRS products to provide customers with recommendations
• Drive sales in all departments
• Replenish and maintain inventory
• Perform cashier functions and adhere to minor policy while completing customer transactions
• Operate scanners, cash registers, and other electronics
• Follow proper age verification policies
• Accept payments such as cash, checks, and credit cards
• Ensure all prices and quantities are accurate and provide a customer receipt
• Process refunds and exchanges
• Balance register drawer
• Bag or box purchases to ensure safe transport
• Follow all BRS procedures regarding coupons and gift cards
• Maintain store safety standards
• Maintain store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
• Assist in promotions and setup of events

Additional Duties (if eligible)

• Observe BRS vehicle policies and procedure guidelines
• Maintain all safety standards for BRS deliveries
• Deliver items to customers
• Follow delivery driving routes and time schedules
• Inform manager of vehicle operating condition problems

Qualifications

• 21 years of age or older
• Ability to work a flexible schedule as business requires (nights, weekends and holidays)
• Desire to continually develop retail sales skills and knowledge of product and services
• One year as a store associate or customer service representativeli>
• Prior experience in a team environment requiring professional communication skills
• Strong interpersonal skills necessary for establishing customer and team relationships
• Ability to demonstrate a positive and engaging attitude and demeanor
• High School Diploma or equivalent

• Frequently standing and moving in an assigned location safely and efficiently
• Carrying or lifting items weighing up to 50 pounds
• Handling objects, products, and equipment safely
• Bending, kneeling

EOE

What We Offer

• Medical/Dental/Vision Insurance (for full-time employees)
• 401(k) Retirement Savings Plan
• 25% employee discount & FAM Membership
• Vacation and Sick Time for eligible employees
• EAP through AllOne Health (formerly Carebridge)