Liquor Barn - Assistant Manager, Middletown Commons

gopuff; Louisville (KY); On-site; USD 38,000 - 52,000; Full time

Job summary

Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff, with 23 retail locations across Kentucky, including Louisville. The Assistant Manager will support the General Manager, drive sales of BRS products, and lead store operations to achieve goals.

Responsibilities include supervising staff, inventory control, and ensuring policy compliance, safety, and security while delivering excellent customer service and a strong leadership presence.

Qualifications

• Must be 21 years of age or older.
• 3 years of retail management experience.
• Ability to work full-time including nights, weekends and holidays.
• Demonstrates strong written and oral communication skills.
• Strong interpersonal, organizational, and time-management skills.
• Ability to multi-task and manage cash handling accurately.

Responsibilities

• Provide high levels of customer service and drive sales.
• Assist in inventory control and reviewing orders.
• Collaborate with corporate, vendors, and buyer teams.
• Interview, hire, and train employees; develop store staff.
• Coach and guide to improving customer experience for store employees.
• Provide expert knowledge of BRS products and recommend to customers.
• Communicate with the General Manager for store needs and operations.
• Support overall store performance and payroll planning.
• Assist in hiring, screen interviews, and recruiting.
• Ensure company standards are followed and marketing/promotions are executed promptl
• Maintain store safety and cleanliness across sales floor and stock rooms.

Skills

Retail management

Customer service

Staff training

Communication skills

Time management

Education

High School Diploma or equivalent

Job description

Assistant Manager

Full-time

Overview

Liquor Barn, Party Mart, and DEP'S (BRS) is a wholly owned subsidiary of GoPuff. An operated retail chain of spirits, beer, wine, and party goods in the Commonwealth of Kentucky. We offer 23 retail locations across the state, including Louisville, Lexington, Danville, Bowling Green, Elizabethtown, Owensboro, and Northern Kentucky, with a delivery radius reaching 80% of Kentucky residents.

As an Assistant Manager, you will support the General Manager in providing excellent customer service while driving sales through BRS products. Assists in daily operations, including the motivation of the team to achieve store goals. Provide a strong leadership presence while enforcing all company policies and procedures, safety, and security.

Responsibilities

• Provide high levels of customer service, driving sales, handling difficult situations, demonstrating organizational skills, multi-tasking
• Inventory control
• Assist in reviewing orders
• Collaborate with corporate, vendors, and buyer team
• Interview, hire, conduct employee orientations, training, and development
• Coach and guide to improving customer experience to store employees
• Expert knowledge of BRS products to provide customers with recommendations
• Communicate with General Manager for business and store team needs
• Provides support and feedback for overall performance on the store and employees
• Assist in the hiring process, conduct screen interviews, and recruit
• Ensures that all company standards are followed
• Assist the General Manager in planning, prioritizing and adjusting schedules to drive sales while following payroll expectations
• Executes all marketing, promotions, and events promptly
• Ensures all pricing, signage, and display information is correct
• Perform cashier functions and adhere to minor policy while completing customer transactions
• Maintain store safety standards
• Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, bathroom
• Maintain all safety standards for deliveries
• Participate in product education classes and training

Qualifications

• 21 years of age or older
• 3 years of retail management experience
• Ability to work full-time employment as business requires (nights, weekends and holidays)
• Demonstrates strong comprehension, written, and oral communication skills.
• Possesses strong interpersonal skills to communicate with confidence to customers and team
• Possesses strong organizational and time management skills
• Ability to multi-task
• Ability to count cash and make change accuratelyDesire to continually develop retail sales skills and knowledge of products and services
• Prior experience in a team environment requiring professional and practical communication skills
• Ability to demonstrate a positive and engaging attitude and demeanor
• High School Diploma or equivalent

Physical Demands

• Frequently standing and moving
• Carrying or lifting items weighing up to 50 pounds
• Handling objects, products, and equipment safely
• Bending, kneeling

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.