Liquid Cooling Support Specialist (On-Site)

Trane Technologies plc; Carrollton (TX); Sur place; USD 67 000 - 96 000; Plein temps

Avantages offerts par ce poste

Health insurance

Wellness programs

Fertility & adoption support

Vacation days & leave

401K match & education support

Résumé du poste

Trane Technologies plc in Carrollton, TX is seeking a technically oriented professional to join our LiquidStack Global Services team, delivering frontline post-sales support for data center cooling solutions.

You will troubleshoot hardware, review BoM and drawings, coordinate on-site repairs, and collaborate with engineering and manufacturing to meet contractual commitments while upholding our safety and quality standards.

Qualifications

• Higher education diploma, technical school degree, or equivalent military training.
• BSc in Engineering or Industrial Design is a plus.
• Experience in mechanical, thermal, industrial, or manufacturing industries.
• Experience in customer service or support roles.
• Data Center or IT infrastructure experience desirable.
• Thermal system design or HVAC/R preferred.
• Knowledge of 3D/2D modeling tools like SolidWorks or AutoCAD desirable.
• Strong planning, organizational, and problem-solving abilities.
• Able to prioritize tasks and meet deadlines.
• Global collaboration experience and strong communication skills.
• Fluent English; multilingual a plus; proficient MS Word/Excel/PowerPoint.

Responsabilités

• Front line support for LiquidStack customers and the Global Services team.
• Post-sales support and technical product questions for all customers and partners.
• Coordinate on-site repairs with regional leaders.
• Collaborate with quality, supply chain, and manufacturing for parts and warranty fulfillment.
• Use BoM, 3D/2D drawings, schematics; document issues in CRM.
• Communicate with engineering and product management as required.
• Uphold LiquidStack’s codes of conduct and health and safety standards.

Connaissances

Engineering background

Mechanical/thermal industry experience

Customer service experience

Modeling tools (SolidWorks/AutoCAD)

Attention to detail

Planning/organizational skills

Independent, hands-on

Excellent communication

MS Office proficiency

Formation

Higher education diploma / technical school

BSc in Engineering or Industrial Design a plus

Outils

SolidWorks/AutoCAD modeling

Description du poste

Trane Technologies plc in Carrollton, TX is seeking a technically oriented professional to join our LiquidStack Global Services team, delivering frontline post-sales support for data center cooling solutions.

You will troubleshoot hardware, review BoM and drawings, coordinate on-site repairs, and collaborate with engineering and manufacturing to meet contractual commitments while upholding our safety and quality standards.