Linux Systems Engineer – Tier 1/2 Support
TKC Holdings
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Benefits offered by this job
Job summary
TKC Holdings in San Antonio, Texas, is looking for a Linux Support Technician to provide Tier 1 and Tier 2 support for hardware, software, and networking issues across Linux environments. The role encompasses troubleshooting, remote support, and communication with customers.
The ideal candidate possesses strong Linux experience, excellent problem-solving skills, and the ability to clearly communicate technical solutions. Benefits include medical coverage, a $750 annual benefit credit, and a company match for 401(k).
Qualifications
- Demonstrated experience in a high-tech support environment.
- Ability to work overtime and non-traditional schedules.
- Strong communication skills for technical and non-technical users.
Responsibilities
- Provide technical support for Linux and Windows systems.
- Diagnose and resolve hardware and software issues.
- Support servers and workstations administration tasks.
- Coordinate with Field Support Technicians for troubleshooting.
- Create and maintain technical documentation.
Skills
Education
Tools
Job description
TKC Holdings in San Antonio, Texas, is looking for a Linux Support Technician to provide Tier 1 and Tier 2 support for hardware, software, and networking issues across Linux environments. The role encompasses troubleshooting, remote support, and communication with customers.
The ideal candidate possesses strong Linux experience, excellent problem-solving skills, and the ability to clearly communicate technical solutions. Benefits include medical coverage, a $750 annual benefit credit, and a company match for 401(k).
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