Linux Support Technician: Hands-on System Troubleshooter

Inmatecallingsolutions; San Antonio (TX); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Medical coverage

Dental coverage

401(k) Company Match

Job summary

Inmatecallingsolutions in San Antonio seeks a Linux Support Technician responsible for providing Tier 1/Tier 2 support for hardware and software issues in Linux environments. Candidates should possess strong Linux experience and excellent troubleshooting skills.

This position offers a wage rate of $16.00 - $19.00 per hour and comprehensive benefits including medical and dental coverage, paid time off, and a 401(k) retirement savings plan.

Qualifications

• 3 or more years of experience in a high-tech support environment.
• 2 or more years of customer service experience.
• Strong written and verbal communication skills.

Responsibilities

• Provide technical support for Linux and Windows systems.
• Diagnose and resolve technical issues through remote troubleshooting.
• Support Linux servers and workstations with user permissions.

Skills

Linux experience

Technical troubleshooting

Customer service experience

Networking knowledge (TCP/IP, DNS, DHCP)

Education

One-year certificate from a college or technical school

Tools

Remote Desktop

Jira

ServiceNow

Job description

Inmatecallingsolutions in San Antonio seeks a Linux Support Technician responsible for providing Tier 1/Tier 2 support for hardware and software issues in Linux environments. Candidates should possess strong Linux experience and excellent troubleshooting skills.

This position offers a wage rate of $16.00 - $19.00 per hour and comprehensive benefits including medical and dental coverage, paid time off, and a 401(k) retirement savings plan.