Linux System Engineer with Contact Center-- SINDC5721430

Compunnel Inc.; Dallas (TX); Hybrid; USD 100,000 - 130,000; Full time

Job summary

A technology consulting firm is seeking a Senior Systems Engineer with 6+ years of hands-on experience in software/systems/DevOps engineering. This hybrid role requires strong skills in Ansible, CI/CD in Jenkins, and knowledge of cloud services like AWS. The successful candidate will engage in high-quality code writing, promote a culture of innovation, and must possess a bachelor's degree in computer science. Sponsorship is available for this long-term assignment.

Qualifications

• 6+ years hands-on experience as a Software/Systems/DevOps engineer.
• Experience designing, developing, and testing Contact Center products.
• Proficient in troubleshooting complex application issues.

Responsibilities

• Write high-quality, reliable, scalable, and reusable code.
• Execute the leadership vision effectively.
• Promote innovation and best practices in software engineering.

Skills

Ansible for configuration management

Contact Center experience

CI/CD in Jenkins

Java

Python

Docker/Kubernetes

Amazon Web Services (AWS)

Education

Bachelor’s degree in computer science or equivalent

Tools

Jenkins

UNIX operating systems

Job description

Senior Systems Engineer – W2 only - We can provide sponsorship as well.

Location

Westlake TX or Merrimack, NH only – Hybrid – 2 weeks in a month onsite

Length of Assignment

Long term

The top skills they really need are the following

• Ansible for configuration management, provisioning, and application deployment.
• Any form of Contact Center experience
• CI/CD exp in Jenkins.

Interview Process

1 round with manager and engineers.

The Expertise You Have

• Bachelor’s degree in computer science or equivalent
• 6+ years hands‑on experience as a Software/Systems/DevOps engineer
• Demonstrate experience as an engineer responsible for designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products
• Experience with Genesys Engage is a plus
• Demonstrate experience in Java, Ansible, Python, or experience in a similar language
• Experience with Docker/Kubernetes and container‑based development and deployment
• Hands‑on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries
• Proficiency with UNIX operating systems and shell scripting
• Hands‑on experience with Amazon Web Services (AWS) or similar cloud services
• Proficient in troubleshooting and resolving complex application issues
• Knowledge of APM tools and techniques to monitor, optimize, and troubleshoot application performance and availability
• Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
• Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes
• Self‑starter, curious, collaborative, innovative, eager to learn and teach others every day

The Value You Deliver

• Write high‑quality code for our applications that is reliable, scalable, and reusable
• Understand the leadership vision and execute on that vision
• Strengthen and promote the culture of innovation by setting examples
• Find creative ways to get things done, and do them right
• Foster a culture of Best in Class software engineering practices
• Exercise a passion for keeping your knowledge up‑to‑date with the latest and greatest
• Ensure the high level of integrity in the team
• Take ownership, accountability, and initiative for what needs to be done