Linux Production Support Engineer

Sriven Systems Inc.; Alpharetta (GA); On-site; USD 100,000 - 140,000; Full time

Job summary

Sriven Systems Inc. seeks an experienced Linux/Unix administrator to join its production operations in Alpharetta. You will manage, troubleshoot, and optimize mission-critical systems, responding to incidents, and improving automation.

The role requires strong scripting skills in Python and Shell, familiarity with storage concepts, and ITIL/ServiceNow familiarity to resolve complex L2/L3 issues.

Qualifications

• 10+ years of experience in Linux/Unix administration and production support.
• Strong hands-on troubleshooting skills in Linux/Unix environments.
• Experience with Python scripting and automation.
• Proficiency in Shell scripting, including Bash or similar scripting languages.
• Experience supporting production systems and resolving complex L2/L3 incidents.
• Understanding of servers, storage systems, networking, and infrastructure dependencies.
• Familiarity with ServiceNow, ITIL, incident management, and problem management.
• Experience with monitoring tools and system performance analysis.
• Understanding of SAN, NAS, and WORM storage concepts.

Responsibilities

• 10+ years of experience in Linux/Unix administration and production support.
• Strong hands-on troubleshooting skills in Linux/Unix environments.
• Experience with Python scripting and automation.
• Proficiency in Shell scripting, including Bash or similar scripting languages.
• Experience supporting production systems and resolving complex L2/L3 incidents.
• Understanding of servers, storage systems, networking, and infrastructure dependencies.
• Familiarity with ServiceNow, ITIL, incident management, and problem management.
• Experience with monitoring tools and system performance analysis.
• Understanding of SAN, NAS, and WORM storage concepts.

Skills

Linux/Unix administration

Production support

Python scripting

Shell scripting

L2/L3 incident resolution

Servers, storage, networking

ServiceNow/ITIL

System monitoring and performance

SAN/NAS/WORM storage concepts

Independent learning and on-call

Job description

• 10+ years of experience in Linux/Unix administration and production support.
• Strong hands-on troubleshooting skills in Linux/Unix environments.
• Experience with Python scripting and automation.
• Proficiency in Shell scripting, including Bash or similar scripting languages.
• Experience supporting production systems and resolving complex L2/L3 incidents.
• Understanding of servers, storage systems, networking, and infrastructure dependencies.
• Familiarity with ServiceNow, ITIL, incident management, and problem management.
• Experience with monitoring tools and system performance analysis.
• Understanding of SAN, NAS, and WORM storage concepts.
• Ability to work independently, learn system architecture quickly, and support mission-critical environments.