Production Support Engineer – Linux/Unix

Intellectt Inc; Alpharetta (GA); On-site; USD 140,000 - 190,000; Full time

Job summary

Intellectt Inc is seeking a senior Systems Administrator with 12+ years of Linux/Unix experience for L3 production support in a mission-critical environment. You will leverage Python and Shell scripting for automation, work with ServiceNow and ITIL processes, and ensure robust monitoring of complex storage, SAN/NAS, and networking infrastructure.

Additionally, you will apply AI-driven automation to operations.

Qualifications

• 12+ years of Linux/Unix administration and L3 production support experience.
• Strong Python and Shell scripting/automation skills.
• Experience with ServiceNow, ITIL, and monitoring tools.
• Knowledge of servers, storage, networking, SAN, NAS, and WORM.
• Strong incident management and troubleshooting skills.
• Experience supporting mission-critical production environments.
• Interest in leveraging AI tools for operational automation.

Skills

Linux/Unix

L3 support

Python

Shell scripting

ServiceNow

ITIL

Monitoring tools

Incident management

Production environments

AI automation

Tools

SAN

NAS

WORM

Job description

Experience: 12+ years

Employment type: No Third party

Key Requirements:

12+ years of Linux/Unix administration and L3 production support experience

Strong Python and Shell scripting/automation skills

Experience with ServiceNow, ITIL, and monitoring tools

Knowledge of servers, storage, networking, SAN, NAS, and WORM

Strong incident management and troubleshooting skills

Experience supporting mission-critical production environments

Interest in leveraging AI tools for operational automation