Linkage to Care Specialist - HIV/HCV Outreach & Referrals

McCall Behavioral Health Network; Torrington (CT); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

4 Weeks PTO that increase with years ?

11 Paid Holidays

Medical & Dental Insurance - with high

Life Insurance - 100% employer paid

Voluntary Vision Insurance

AFLAC Voluntary Benefits

403(b) Retirement Plan with employer

Tuition Reimbursement

Tuition Discounts at participating

Public Service Loan Forgiveness (PSLF)

NHSC Federal Loan Repayment (for site

Employee Assistance Programs (EAP)

2 Gym Membership Options

Job summary

McCall Behavioral Health Network seeks a Linkage to Care Specialist (LCS) to support a University of Miami research project focused on opt-out testing. The LCS provides HIV/HCV testing, care coordination, and referrals to medical, behavioral health, and community services, building trusted relationships and guiding participants through healthcare and social systems.

The role emphasizes trauma-informed care, outreach activities, documentation, and collaboration with partners to ensure timely

Qualifications

• Two years of experience in a relevant field working with diverse communities, including people who use drugs, individuals experiencing homelessness, LGBTQIA+ populations, and communities disproportionately impacted by HIV, HCV, and other health disparities.
• Experience with data collection and interpretation is required.
• Lived experience with substance use and/or living with HIV/HCV is preferred.
• A valid CT driver’s license is required.

Responsibilities

• Provide rapid HIV and HCV testing services in outreach sites, mobile settings, and community-based locations.
• Administer HIV and Hep-C Rapid testing.
• Link individuals with positive HIV or HCV test results to medical care and treatment services.
• Coordinate referrals to primary care, behavioral health, substance use treatment, housing, recovery supports, and other community resources.
• Adhere to all bloodborne pathogen safety protocols.
• Participate in regular training and technical assistance with University of Miami team.
• Conduct outreach and engagement activities.
• Build trusting relationships with program participants through a non-judgmental, trauma-informed, and health-oriented approach.
• Collaborate with healthcare providers, public health agencies, and community organizations to facilitate timely access to care.
• Provide education and supplies for overdose and infectious disease prevention.
• Participate in community events, health fairs, outreach initiatives, meetings, and overdose prevention activities.
• Collect and report program data in accordance with funding requirements, agency policies, and quality assurance standards.
• Maintain accurate and timely documentation of participant interactions, testing services, referrals, and outcomes in designated data systems.
• Provide regular community data and grant reports.
• Monitor linkage-to-care outcomes and assist with tracking participant engagement and service utilization.
• Serve as an advocate for participants by helping reduce barriers to healthcare and social services.
• Follow up with participants to support appointment attendance, address barriers to care, and encourage ongoing engagement in services.
• Work collaboratively with multidisciplinary teams to develop participant-centered service plans and achieve program goals.
• Maintain compliance with agency policies, confidentiality requirements, HIPAA regulations, and applicable public health guidelines.
• Attend required training, meetings, and professional development opportunities.
• Support quality improvement initiatives and contribute to program evaluation efforts.
• Meet all grant deliverables and outcome expectations.
• Perform other duties as assigned.

Skills

Experience with diverse communities

Data collection & interpretation

Lived experience with substance use or

Job description

McCall Behavioral Health Network seeks a Linkage to Care Specialist (LCS) to support a University of Miami research project focused on opt-out testing. The LCS provides HIV/HCV testing, care coordination, and referrals to medical, behavioral health, and community services, building trusted relationships and guiding participants through healthcare and social systems.

The role emphasizes trauma-informed care, outreach activities, documentation, and collaboration with partners to ensure timely