Line Support Test Engineers

Insight Global (United States); Milpitas (CA); On-site; USD 50,000 - 75,000; Full time

Job summary

Insight Global (United States) is seeking an entry- to mid-level technician to provide real-time support during manufacturing builds and testing. You will investigate failures, troubleshoot mechanical/electrical systems, and use test equipment to diagnose issues.

You will work closely with technicians and engineers to resolve production issues and improve yield. The role requires hands-on experience in manufacturing, strong problem-solving skills, and the ability to quickly learn new equipment

Qualifications

• Must have hands-on manufacturing/production/testing experience.
• Strong problem-solving, critical-thinking and troubleshooting skills.
• Ability to diagnose unfamiliar technical problems methodically.
• Tech-savvy with quick learning of new equipment/software/test systems.

Responsibilities

• Provide real-time technical and troubleshooting support during manufacturing builds and testing.
• Investigate failures to identify root causes and potential fixes.
• Troubleshoot mechanical, electrical, and electromechanical systems and equipment.
• Interface with Linux/command-line environments to support debugging.
• Collaborate with technicians, engineers, Quality, Production, Planning, and Materials teams.

Skills

Problem-solving

Root cause analysis

Troubleshooting

Communication

Linux CLI

Hardware troubleshooting

Education

Associate degree

Tools

Digital Multimeters (DMMs)

Job description

Job Description

• Provide real-time technical and troubleshooting support during manufacturing builds and testing.
• Investigate assembly, equipment, and test failures to identify what went wrong and determine potential root causes.
• Troubleshoot mechanical, electrical, and electromechanical systems, including motors, computers, and manufacturing equipment.
• Use test equipment such as Digital Multimeters (DMMs) and electrical measurement tools to diagnose issues.
• Interpret test failures and trace issues back through the assembly, build, or test process.
• Interface with digital systems, including Linux and command-line environments, to support troubleshooting and debugging.
• Help technicians work through issues such as assembly problems, missing or incorrect components, equipment that will not operate as expected, or failures identified during testing.
• Partner with technicians, engineers, Quality, Production, Planning, and Materials teams to resolve manufacturing issues.
• Build familiarity with manufacturing equipment and processes to support equipment setup, troubleshooting, validation, and future production-line moves.

Skills and Requirements

• 1+ year of hands-on experience in manufacturing, production, testing, technical operations, or a similar environment.
• Strong problem-solving, critical-thinking, root cause analysis, and troubleshooting skills.
• Ability to take an unfamiliar technical problem, gather information, test potential causes, and logically narrow down the failure.
• Tech-savvy mindset with the ability and willingness to quickly learn new equipment, software, and test systems.
• Experience troubleshooting mechanical, electrical, electromechanical, assembly, or test-related issues.
• Comfort working hands-on in a manufacturing environment and directly supporting technicians.
• Familiarity with electrical measurements and test equipment such as DMMs.
• Clear, concise communication across technicians, Engineering, Quality, Production, Planning, and Materials.
• Associate degree in Mechanical Technology, Manufacturing Technology, Mechatronics, Electronics, Engineering Technology, or a related technical discipline.
• Familiarity with Linux or command-line interfaces.
• Experience troubleshooting motors, computers, electromechanical assemblies, or automated manufacturing equipment.
• Experience interpreting test results or failure outputs and tracing failures back through an assembly or manufacturing process.
• Experience supporting equipment installation, startup, relocation, or production-line transitions

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].