Quality/Test Technician (OGA9)

Insight Global (United States); Jefferson (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Insight Global's client seeks a Quality/Test Technician to inspect, troubleshoot, and rework system functionality in an installation-site environment. You will identify failure modes, perform troubleshooting, validate fixes, and deliver structured reports to Quality Engineering and Test Engineering stakeholders.

The ideal candidate has hands-on technical experience, strong problem-solving skills, and clear communication to collaborate with test teams and front-line technicians.

Qualifications

• 1+ year experience as a Test Technician or related role.
• Experience troubleshooting electromechanical systems or integrated hardware.
• Identify, document, and communicate failure modes and corrective actions.
• Experience with system configuration, programming, or firmware updates.
• Experience supporting automation or system-level testing.
• Collaboration with Test Engineering on structured failure analysis.

Responsibilities

• Inspect, troubleshoot, and rework system functionality in installation-site environments.
• Identify failure modes and document corrective actions.
• Validate fixes and report findings to Quality Engineering and Test Engineering.
• Communicate clearly with stakeholders and team members.

Skills

Experience as Test Technician

Electromechanical troubleshooting

Failure analysis documentation

Firmware updates

Automation/Robotics testing

Cross-team collaboration

Job description

Job Description

A client of Insight Global is seeking a Quality/Test Technician to inspect, troubleshoot, and rework system functionality in an installation-site environment. This role is responsible for identifying failure modes, executing troubleshooting activities, validating fixes, and delivering structured reporting back to Quality Engineering and Test Engineering stakeholders. The ideal candidate is a strong problem solver with hands‑on technical experience and clear communication skills.

Skills and Requirements

• 1+ years experience as a Test Technician, Manufacturing Test Tech, or Field Service Technician.
• 1+ years experience troubleshooting electromechanical systems or integrated hardware.
• Strong ability to identify, document, and communicate failure modes and corrective actions.
• 1+ year experience with system configuration, programming, or firmware updates.
• Experience supporting automation, robotics, or system-level testing.
• Prior collaboration with Test Engineering teams on structured failure analysis.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].