Line Service Technician

Vantage Aviation; Duluth (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid Short Term Disability

Paid time off

401(k) with company match

Employee Assistance Program

Job summary

Vantage Aviation is seeking a Ground Service Agent to provide ground support for arriving and departing aircraft, delivering efficient, professional, and courteous service to crew members and passengers. Daily line service operations should be performed safely and accurately.

Vantage offers medical, dental, and vision insurance, company-paid short term disability, paid time off, a 401(k) with company match, and an Employee Assistance Program, reflecting a strong commitment to staff wellbeing and

Qualifications

• Greet, park, tow, and marshal arriving and departing aircraft.
• Fueling aircraft as requested.
• Move passenger/crew cars as required.
• Ground service handling.
• Assist passengers and/or crew with baggage/cargo as needed.
• Assist with general cleaning of debris from ramps, building, and customer areas.
• Quality control inspections and procedures of re-fueler vehicles and fuel farm as directed by supervisor.
• Provide oil service for aircraft.
• Refueling of fuel vehicles.
• All associated record-keeping.
• Regular and prompt attendance.
• Work with accuracy, with an eye for detail.
• Provide excellent customer service.
• Carry out all duties and responsibilities with kindness, care, and respect for customers and fellow team members alike.
• Perform all work with an emphasis on safety and security.
• Communicate with Customer Service in a professional manner to ensure the wants and needs of all customers are met.

Responsibilities

• Providing ground support to arriving and departing aircraft in a safe, professional manner.
• Delivering courteous service to crew members and passengers.
• Performing daily line service operations with accuracy and attention to detail.
• Maintaining cleanliness and organization of ramps and customer areas.
• Following safety procedures and company policies at all times.

Job description

About Vantage Aviation

Vantage is a fully integrated, multi-vertical business aviation firm that specializes in all things private aviation. Hangar leasing, fuel and ground handling support, aircraft management and charter services, flight training schools, and turbine maintenance services are all within our scope of capability and expertise. Vantage Aviation is a private equity-backed, fully integrated business aviation firm pursuing FBO, MRO, Flight Training, and 135 Charter acquisitions and development opportunities throughout North America.

Description

Vantage is a fully integrated, multi-vertical business aviation firm that specializes in all things private aviation. Hangar leasing, fuel and ground handling support, aircraft management and charter services, flight training schools, and turbine maintenance services are all within our scope of capability and expertise. Vantage Aviation is a private equity-backed, fully integrated business aviation firm pursuing FBO, MRO, Flight Training, and 135 Charter acquisitions and development opportunities throughout North America. We seek opportunities where airport sponsors and their aviation stakeholders can benefit from our highly integrated, full-service offerings. Our menus of services meet the highest Minimum Standards of Service within the industry, allowing us to provide a better service for all those who enjoy the benefits of general and business aviation.

Position Summary

In this role, you will be responsible for providing ground support to arriving and departing aircraft, as well as offering efficient, professional, and courteous service to crew members and their passengers. Additionally, you will perform daily Line Service operations safely and accurately.

Requirements

• Greet, park, tow, and marshal arriving and departing aircraft.
• Fueling aircraft as requested.
• Move passenger/crew cars as required.
• Ground service handling.
• Assist passengers and/or crew with baggage/cargo as needed.
• Assist with general cleaning of debris from ramps, building, and customer areas.
• Quality control inspections and procedures of re-fueler vehicles and fuel farm as director by your supervisor.
• Provide oil service for aircraft.
• Refueling of fuel vehicles.
• All associated record-keeping.
• Regular and prompt attendance.
• Work with accuracy, with an eye for detail.
• Provide excellent customer service.
• Carry out all duties and responsibilities with kindness, care, and respect for customers and fellow team members alike.
• Perform all work with an emphasis on safety and security.
• Communicate with Customer Service in a professional manner to ensure the wants and needs of all customers are met.
• Perform all work-related responsibilities with honesty and transparency.
• Other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Company-paid Short Term Disability
• Paid time off
• 401(k) with company match
• Employee Assistance Program